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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Spot On!
on March 2, 2014
Posted by: EdandPat
As per usual, Turbo Tax made doing our return a piece of cake.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on March 2, 2014
Posted by: BDW123
The online help is great, the quick phone help was fast and easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice
on March 2, 2014
Posted by: Mazybelle
Worth every penny.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
kendeb taxes
on March 2, 2014
Posted by: kendeb440
Please work on HSA accounts. Info was very confusing to enter
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Dissappointed
on March 2, 2014
Posted by: GAFFER10
I'll stick with it for now because it is too hard to change to a new program. Cost may be an issue for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
not clear
on March 2, 2014
Posted by: gmabxx
While the software is intuitive and easy to follow for simpler returns, it does seem that there is an effort to dip a little into your money. The additional costs that are levied for state efile etc should be either included in the base price or more clearly stated on the packaging. it does seem like an additional charge is being levied.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I have spent over an hour trying to print a copy o
on March 2, 2014
Posted by: riggan
I have spent over an hour and can not print a copy of my
return
The options offer a print preview and click on print and it does not print
keeps going back to print preview
return
The options offer a print preview and click on print and it does not print
keeps going back to print preview
pleas send me a copy to my
E-mail
I need this for my records
I do not see a phone number
I need this for my records
I do not see a phone number
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as stable as usual
on March 2, 2014
Posted by: msboard2112
TurboTax has always been a very helpful product, but this year's version was not as stable as past years. I had a problem with e-file. I kept getting a message that the return could not be transmitted because internet connection might have been lost during transmission. This was not an accurate message because I was still able to check for TurboTax updates!
Luckily, I was able to check the knowledge base for suggestions. Unfortunately, I had to uninstall, remove a folder from Programs, then re-install. Luckily it worked after that, but I have never had these problems in the past.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com