I have been using TurboTax for several years and plan to continue using it. This program makes filing taxes much easier than doing the entire process manually. You have the assurance that you have made no mathematical errors and when you file, you feel confident that you have an accurate return.
I've been totally satisfied with Turbo Tax for years but realized this year that I need to be more diligent in checking the figures it automatically carries forward from the prior year's tax forms (done in Turbo Tax). Good thing I caught it but I was surprised by the error! Very unusual. I would still recommend the product, however.
The address on my printed 1099-R was different from the imported address of the payee. There was no way to enter my banking routing information to get State refund deposited; I e-filed Federal where I owed money. I had to supply my bank routing number to e-file for Federal. Although I received dividends for one stock last year and did not delete it from the list, when I went to find it when trying to enter the dividends this year it was no longer listed. The medical deductions did not separate out the dental from the medical nor did it say to combine them.
All-in-all I did not feel comfortable that the completed forms were indeed accurate. But in trying to go back I was not able to get to the places that I wanted to see. Mostly because the re-look tended to skip things because I had them filled out; or it did not clearly indicate how to get to that information.
I have a very low risk of being audited so I will never know if things were really correct or not.
Total waste of time and money. Took over 4 hours. Couldn't ever find out how to enter the sales tax purchase of my new car. Will never buy/use or recommend again!!!!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Turbo Tax is an easy and efficient program to use in completing the tax forms. the program is written to find all deductions that may exist. The ease in e-filing is great.
I have used Turbo Tax for several years and will continue to do so in the future.