Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
I LOVE TUBRO TAX!!!
on March 2, 2014
Posted by: NikkiSR
I've been using turbo tax for the past 7 or 8 years and I LOVE IT!! I have never had a problem with any of my tax returns and its quick and easy to e-file!!! I always get the maximum amount possible on my federal and state return!! This program is great for anyone who wants to file their tax return from novice to professional!!!
Was a little hesitant doing our taxes - had always had a tax preparer. Used Turbo Tax last year and decided then that we would continue to use it. It basically asks the same questions a tax preparer does and you can do your taxes at your convenience.
It is never fun to prepare income tax documents. Turbo Tax makes it very simple. There is no need to consult the tax manuals and tax tables. Filling in the blanks and answering the questions are extremely helpful.
I have used TurboTax for a good number of years now, it truly takes the pain out of doing taxes, making this most onerous yearly task into something efficient, easy to understand, and bearable. I've gone through a number of changed situations, regarding employment, tuition for children, etc., and TurboTax makes it easy to prepare taxes even with new conditions. The best feature is seeing the refund or owed amount update as you go, and the orderly printing of forms.
I had an issue where the program did not work right. It was not a tax issue, it was a software issue. Clicking the button took you to the wrong place. The only support I could find was the "Community" which is not the place to report a bug. It's for usage questions. I found numerous reports of this same bug on the Community from as long as two years ago, so obviously the Community is not the way to report a bug.
As usual, TurboTax Deluxe fulfills my tax needs. I have been using this program for many years and have always been happy with it.
One of the most valuable features of the program has always been the importation of my past information and records.
My satisfaction has continued this year with two exceptions:
1. The program does not give you the choice to get the latest IRS updates when you start the program. This caused me to be confronted with messages requiring more information in certain categories after I had finished the return. When I finally found where to update it, the program no longer asked for my additional information which had already been entered. This change to updating was a poor decision by the programmers in my opinion.
2. Printing of the finished return was unduly confusing. When I was ready to print, the only choices I was presented with were: Save; Print Preview; and Cancel. I had to go to the print options before I could print the return.
All things considered I am still pleased with Turbo Tax.