I've been using TurboTax for 10 years. Two features that I think were there in the past are now gone. I really would like to see my previous years taxes next to my current year at all times. Not just in certain areas. I also want to be able to go back to the exact screen I left off at if I need to look at another part of my return. I don't want to have to page through sections to find where I was when I left.
If you're taxes are fairly straight forward, W-2, 1099 forms, etc. TurboTax is great for making sure you've covered everything and all the numbers add up. If you have some long/short term gains/losses or think you might, you may want to consider using the Premier version. I also purchased the state and that had all the updates to the MN tax laws and walked me thru that without much problem. The one area where some more information would be helpful is in the property tax refund section. Seems a little out of place and may be missed by people who have not filled the property tax refund in the past. Also, if you are self employed or have a unique tax situation, the software may not cover all your tax implications, for example religious income and parsonages.
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Needs clarification on spousal VA benefits used for care centers or assisted living. Apparently you don't need to report this income but that is not very clear in the program. Also the amount you can claim of the expenses payed to assisted living is not very clear or obvious - this slows things down a lot and I had to find a tax expert that would explain it to me. I looked at all the help turbo tax provides but it was not definitive at all.
Easy to use, accurate, only issue were an item from box 12, and one from box 14 were doubled. I had downloaded my w-2 this year - so deleted that and entered manually to fix. Not a big issue, but glad I saw it before I filed.
The experience as usual was easy. The navigation through the process was relatively error free. I did detect two problems while using TurboTax. The first was when I tried to enter deductions. It initially went to the Schedule K-1 screen. The second time was while doing the NY State taxes. When trying to look at the Long Term Insurance calculation, it also went to the Schedule K-1 screen.