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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Another year's IRS returns done by myself.
on March 2, 2014
Posted by: LARGEJOHN
This is my 10th year using TURBO TAX and as in years before it was simple, no surprises and thorough to my complete satisfaction. The next best thing would be a complete abandonment of the IRS tax code.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Deluxe ok but more flaws than last year
on March 2, 2014
Posted by: NYSman
This was my second time using Turbo Tax Deluxe and this year's edition was very similar to last year's, so the learning curve was much shorter.
It picked up all of last year's information, which saved a decent amount of time because I had less questions to answer. And, for the most part, it's still a very user friendly interface.
This year, however, I ran into a couple of headaches I hadn't thought I would need to. The e-filing was a bit of a hassle because the validation server apparently was overworked and wouldn't allow me to send. It even said I probably would have to send it by mail. Luckily, I tried again myself the next day and it went through.
The most egregious error was on the NYS return. Pension funds through the state are tax excluded, but the software did not acknowledge that. It didn't even offer to ask if it should be excluded. As a result, it told me I had to pay $1,086 in tax. Thank god I'm not a total doofus and looked over the return before I went to e-file.
When I saw the mistake, I couldn't figure out how to correct it. I went to the help center, and found another poor soul who had found the same issue and told us how to get around it. As a result, I will receive a $328 refund. That's a $1,400 swing in my financial fortunes.
So, when this product tells you everything has been checked for accuracy, don't believe it. This is a very big problem since that is one of the supposed major benefits cited in all their marketing literature. Be wary and consider other brands.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
go back every year
on March 2, 2014
Posted by: LPLP1
Have used it for years. It's accurate, safe, and it checks everything to ensure every possible deduction is considered and accounted for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and accurate
on March 2, 2014
Posted by: Paul71
I have been using TT since 2006 and continue to find it fast and efficient. I hate doing taxes and TT makes it relatively painless!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful Suggestions/additions to Turbo Tax
on March 2, 2014
Posted by: VECT
1)any write in comments needed in line spaces before $ entry if entered on form negate electronic filing;
2)if efile federal return but choose to wait to file state, Turbo T does not auato return to complete that process once federal efile completed or when return to TT at later time
3)data entry for long term care insurance "income/reimbursement" does not ask for date policy issued. If prior to 1997 exempts policy from taxation and "o" should be then entered on 1040, line 21 auto.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good tool for an unpleasant task
on March 2, 2014
Posted by: rxctt
I have been using TurboTax for nearly 20 years, and am stuck with it because it has all the data I need, and I don't want to have to transfer it to some other piece of software. It has gotten considerably easier over the years, to the point where I can pretty much do it automatically, especially now that I am retired, and I no longer live in a foreign country. I like that it gives me the option of entering the data that I know that I need, and does not nag me about stuff that does not affect me.
There are still some bugs in the software, with forms that nag about being updated, even after all the data has been entered. In addition, the guidance for prople who have accounts outside the US is still quite poor, but this may be due to problems with the government guidance, and not with TT.
One important suggestion I would make is to make the calculator function work outside the program, so that it is possible to do a calculation while working on a hidden supporting list of items. I sometimes find that I have to calculate the entries in these tables, and I can't access the calculator while entering supporting data. Alternatively, it would be nice to be able to enter a formula on one of those lines, to show how the value was calculated (i.e., pro-rated deductions or charges).
I will continue to use this product, because it has all my data, and making a change would be too painful.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Product
on March 2, 2014
Posted by: Chuckbait
Second year using TT...good stuff. Keep up the good work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I have been filing through Turbo Tax for years
on March 2, 2014
Posted by: laurie69
excellent product, suggested to all my friends who pay a professional for a simple return, even with a few schedules - its a waste to pay someone good money when you can do it yourself
Written by a customer while visiting turbotax.intuit.com