Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
on March 2, 2014
Posted by: tombday
There is an error on Ohio form for cities , instructions say exclude city CR 120-16-ir there is no way I can find to exclude, and if you say na it still says you are missing the form. I'm filing state by hand
I have been using Turbo Tax since 2004. Because of this it makes it easier doing your returns as they import your previous years return. This saves time and allows you to compare and remind you of all items that need attention. I feel very confident when I push the button to file that Turbo Tax maximized my refund and the probability of errors & an audit are very low.
I filed 1040 fed and state. Lots of charities, dividends and cap. gains. Turbo Tax deluxe fit my needs. Everything went smooth. What would take me 24 hours by hand I did in about 5 hours. Only downside is they keep trying to sell you something. I'd rather pay more and not be bothered by the ads.
Overall good to excellent. I'm a very satisfied customer.
Each year the quality has been slipping, especially in terms of applying updates, noticing when updates are available and actually requiring full restarts before the update takes without notice. At times the Update notice is hidden behind the main window. Also even after error checking it still finds more errors at time of transmission? Frustrating.
The city taxes came up and I clicked on Detroit and everything vanished. I could not retrieve the part for city taxes so finally had to print form from internet to do my city taxes.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Can't think of not using Turbo Tax. They make it so simple. Can be confusing, but the back button is so useful. I am not computer savvy, but I have no problems with Turbo Tax.