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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
GREAT
on March 2, 2014
Posted by: skipher
Easy to use, clear instructions, convenient, help screens are excellent.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always dependable.
on March 2, 2014
Posted by: JulieBruck
I have used Turbo Tax for years. It is easy to understand and use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 2, 2014
Posted by: JeannieA
Overall Turbo-Tax was fairly easy to follow, making preparing my taxes not too bad. However, I did have problems with some items. I'm not sure exactly where to tell you the problem was so I'll explain. After importing the data from 2012 and beginning to enter the 2013 W-2's and 1099's, if I accidentally got out of the area and then got back in, the 2013 blank forms were not there. I had to enter all the information again instead of just the boxes. When I got done and went to other income items and then went back to these two areas, there were duplicate forms. Then I had to go back and delete the unused forms. This was the first year that has happened and I have been using Turbo-Tax over 10 years.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Tax prep
on March 2, 2014
Posted by: gzyzhq
I use a MAC computer and when done had an issue trying to transmit (E-file). The program was telling me that there was an update and I needed to install that update before I could transmit. When I looked for an update through the program I was given the message that there were no updates. Yet could not nE- file for the same reason(Need update). Went out and back in the program (no disc in computer and through my applications folder) and still would not let me E-file. Had to leave the program reboot the computer and reenter the tax program then I was able to transmit not a good experience. This is defiantly an issue you need to fix if you intend to stay in business! And from what I have read I am not the only one with this issue. Perhaps this is the issue you need to fix with an update? A real update that is.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy Lemon Squeezy
on March 2, 2014
Posted by: beandude
Makes it so much easier than trying to read through forms and instructions. And a lot cheaper than a tax preparer (who probably uses TurboTax!!)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on March 2, 2014
Posted by: ltwhitfield
I have used Turbo tax for atlease 6 years now and plan to continue using it.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Accurate and Easy Taxes
on March 2, 2014
Posted by: AllanSumner
Makes a challenging task easy by providing error checks and updates.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Charitable donaations challenging
on March 2, 2014
Posted by: Challenging
Donating a vehicle was very easy, claiming the deduction on the taxes was challenging. I had to go online and review several pages before I found the path required to enter my 1098-C.
Written by a customer while visiting turbotax.intuit.com