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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Crash session
on March 2, 2014
Posted by: DanWeldy
Note: I am using the same computer and operating system
as in past years. In the past I have never had a lockup or crash to desktop of Turbotax. This year it happened 3 times. The first time required repairing the software thru the add/uninstall option on control panel. After the repair I had to restart my entries from the beginning. This is the reason for only 4 stars.
as in past years. In the past I have never had a lockup or crash to desktop of Turbotax. This year it happened 3 times. The first time required repairing the software thru the add/uninstall option on control panel. After the repair I had to restart my entries from the beginning. This is the reason for only 4 stars.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Excellent program
on March 2, 2014
Posted by: yourproblem
I have used turbo tax for over 5 yr now and it works well for me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
quick and easy
on March 2, 2014
Posted by: rictractor
I would recommend turbo tax to anyone. easy to do with step by step instructions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It was the best of times; it was the worst of time
on March 2, 2014
Posted by: RvRRR
I had put all day into working on my Federal 1040. Then I downloaded the State. But when it asked me to Open the State, it froze up. I closed the whole TurboTax program intending to open it up again...but it didn't give me my 2013 Return, but a Federal 2012 Return what was not even correct.
I called TurboTax Support and she was very patient with me and walked me through my problem step-by-step...having to reboot the TurboTax Deluxe program off the CD. She was able to retrieve my day's work and the State download.
I called TurboTax Support and she was very patient with me and walked me through my problem step-by-step...having to reboot the TurboTax Deluxe program off the CD. She was able to retrieve my day's work and the State download.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on March 2, 2014
Posted by: txmoose
Excellent, thorough, simple, thought provoking, step by step process, saved a lot of manual manipulation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another year
on March 2, 2014
Posted by: gblm
Each year I ask for the same thing: A "read-only" look at previous years files without having to load the control software from that year. Sometimes I just like to look at the way I answered a specific question in the past. At present I must load the control software for that year, then lookup that section of the return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Hasn't Failed Me Yet!
on March 2, 2014
Posted by: msnyte1
I have been using Turbo Tax for years and as long as I'm doing my own taxes, I wouldn't do it any other way. They walk you through every form step by step. Once all the data is there, they tell you which way to file is going to be best for you. If you don't understand something, there are a couple of different support/help options to choose from. The tool is user friendly, which makes doing taxes a lot less scary. I would recommend this to my friends!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worked well until erroneous File Save Error
on March 2, 2014
Posted by: ChuckIsNotHappy
The file save error occurred during the printing of the print preview copy. Turbo Tax has been doing this for enough years to not have this type of problem. Also TurboTax needs to hire smarter programs. Cant use ... as part of my nickname above, really folks? Also death is a part of 'life changes", embrace it.
Other than that it is its usual easy to use program.
Written by a customer while visiting turbotax.intuit.com