Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
1
Software Glitch when E-Filing by MACS
on March 1, 2014
Posted by: bholt
There is a software glitch when e-filing with a MAC. The transmission will not go through and the software says that you need to update the TurboTax software AND if that doesn't work you should file by mail. Of course, the software had already been updated. For good measure, I tried to update the software again, and it said the software was up to date. Went to TurboTax Help and found out that this is has been a reported problem by other persons. I did find the fix and was able to e-file. However, I could see a lot of people not knowing how to fix the problem. TurboTax should fix the problem in an update or send an e-mail once the software is registered to avoid customer frustration.
Review of state forms (AZ) continually sent me to Form 140, Line B6, municipal interest. I had no municipal interest; this didn't apply to me, and I never entered anything into that field. Somehow, it auto-filled a "0.", and the error check keeps telling me that field should be blank if there is no municipal interest. TurboTax would not let me modify the field--even to put something non-zero into it. Hence, I can't E-File, and must print / mail the whole AZ return. FYI, I've ALWAYS had turbotax force me to print/mail my AZ return--for the last 9 years. YUCK.
I am a student and this was my first time doing my own taxes. I was dreading the tax applications until some one recommended me TurboTax. The TurboTax software has the easiest user interface ever, it makes it so easy for just regular people to fill out their taxes and get a guaranteed maximum refund. TurboTax is one of the best investments I made this or year or the year before. With TurboTax there is no dreading just chilling.
This is the first time I have prepared and filed on my own and using TurboTax has made this so easy and such a great experience. I will be using this in the future to prepare and file my taxes!
No sweat, easy to follow, leads you right to where you need to be at all times. I have been using Turbo Tax for many years and I wouldn't think of trying any other program.