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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
I did it myself and it was cake!!!
on March 1, 2014
Posted by: MaximumBack
I like that I can work on my tax returns on my own time. I was able to start and stop when I wanted. I didn't have to drive and wait in an office. I was in my PJs most of the time and finished up in the middle of the night long after my little one was sleeping. No valuable family time was missed. Instead of spending my time driving to someone's office and waiting there, we spent the day out. And as an added bonus, by preparing our returns myself, I saved enough money to cover dinner and a movie.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Quick and Thorough Way to File
on March 1, 2014
Posted by: PaulPaul2000
I continue to use Turbo Tax each year to file my taxes. It explains what I need to enter, and gives me more details if I need them. I prefer using Turbo Tax over an accountant since I can enter the information as I get the forms. If I realize I don't have a form, I can just come back to that portion when I get it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 TAXES
on March 1, 2014
Posted by: bubbalitlit
it was so easy to follow. great feeling it gave me that i did my return myself.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on March 1, 2014
Posted by: Beckyjoy
All in all Turbo tax is great, and I have used it for several years now. it is great to carry over info from year to year to save on time and effort, not to have to type it in. Importing W-2s is also a time saver. I trust Turbo Tax to cover the tax issues that change year after year and the checking for errors is taking a big load off of me the user. I trust Turbo Tax to help with my taxes and plan on purchasing it again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax 2013
on March 1, 2014
Posted by: aderev147
Overall is great. But I find it very frustrating that when I go back through a section I already worked on, it makes me answer all of the questions all over again without remembering my previous answers. It is making me do double work. I feel that I am more prone to making errors. It should have my answer (often just yes or no) already highlighted with a note like "previously you answered no".
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
just don't donate peanut butter
on March 1, 2014
Posted by: SPOAGirl
Still like that I can do my own taxes. Just couldn't enter the 11 large jars of peanut butter that I donated
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
very good but have quirks.
on March 1, 2014
Posted by: waikiki8
I'd been using Turbotax for several years and I thought it would keep track of things I'd entered in the previous years but it doesn't seem to. For example, my children had gone to college for a few years (hadn't graduated yet) and Turbotax had taken the American Opportunity and Hope credits in the prior years returns. Yet Turbotax doesn't seem to have maintained an accurate history of what it suggest I took, as a matter of fact, the 2013 Turbotax even prompted me for how many times I took this credit! Also, in the same vein Turbotax 2013 asked if I had the 1098-T statement, twice! and it was one after the other. WHY? In addition, I was filling out my child's return and it asked if he will be filed as a dependent on my tax form which I responded 'yes' but Turbotax when through several screens asking for details of the 1098-T form for my child even though I know he's not eligible to use it as a deduction. Why go through all this work of entering the information just to tell me he's not qualified to take this deduction? Waste of time...
I was also unable to restart a previously saved 2013 return. The prompt kept asking for a 2012 return; i.e. a .tax2012, return and doesn't seem to understand the .tax2013 return. I had to start from the beginning.
As I'd mentioned, I'd used Turbotax for several years. There were refunds from prior years and Turbotax should have kept track of it. When Turbotax got to the part where it asked me if I had a refund from the prior year, WHY IS IT ASKING THIS SINCE IT SHOULD ALREADY HAVE THIS INFORMATION? The box wasn't filled in (it should have been) with the refund from the prior return. Just for giggles, I selected 'No' and it came back telling me I had a refund, here's the amount and if I wanted to use it. WHY? This was confusing since it knows I had this refund and it needed to be reported.
I was also unable to restart a previously saved 2013 return. The prompt kept asking for a 2012 return; i.e. a .tax2012, return and doesn't seem to understand the .tax2013 return. I had to start from the beginning.
As I'd mentioned, I'd used Turbotax for several years. There were refunds from prior years and Turbotax should have kept track of it. When Turbotax got to the part where it asked me if I had a refund from the prior year, WHY IS IT ASKING THIS SINCE IT SHOULD ALREADY HAVE THIS INFORMATION? The box wasn't filled in (it should have been) with the refund from the prior return. Just for giggles, I selected 'No' and it came back telling me I had a refund, here's the amount and if I wanted to use it. WHY? This was confusing since it knows I had this refund and it needed to be reported.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made Life Easier
on March 1, 2014
Posted by: Jam9
I have used Turbo Tax for a number of years now, and have never had any problems. I like the fact that it auto downloads information from previous years. This makes it so much faster than having to type everything in, every year.
Going over to the state form is just as easy. There are so many benefits of using Turbo Tax and I when I'm done, I feel confident that my return is accurate and filed safely.
Written by a customer while visiting turbotax.intuit.com