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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Very Helpful
on March 1, 2014
Posted by: TomOcc
There seems to be real improvements in the State/local part. In past years the local turbo tax information was inaccurate, and I needed to separately calculate and prepare Lansing Michigan tax returns. For the first time I think i'll be able to use the turbo tax Lansing version.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on March 1, 2014
Posted by: cool6855
This is so easy! The help box is very helpful when needed for my child's daycare expenses.
THANK YOU TURBO TAX!
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 1, 2014
Posted by: PaulaAnn
Turbo Tax allows me to enter all of my information and provides assistance in understanding those things I do not understand. This makes the process so much easier!
The greatest part of Turbo Tax is that they will find deductions for you that you may not have known. What a fabulous idea and program!!! Worth the money!
The greatest part of Turbo Tax is that they will find deductions for you that you may not have known. What a fabulous idea and program!!! Worth the money!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Bos refund
on March 1, 2014
Posted by: bjabos
Your going out of business unless you simplify. Just like this review its a pain
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and quick
on March 1, 2014
Posted by: Clarsax7
Overall it's a great little tool and I plan to use it next year.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
20+ Year turbo Tax Customer
on March 1, 2014
Posted by: Buffuffnick
I've been a happy customer for over 20 years and this year is no exception. It's like you knew what I did last year and asked all the right questions.
When I was in the military, one of my yearly extra duties was to be the income tax advisor for my organization. If I had a computer back then and TurboTax, I could have saved my customers and me a LOT of money and time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
THE BEST
on March 1, 2014
Posted by: LOOSEY1
USED TURBO TAX FOR THE LAST 6 YEARS....EXCELLANT!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointed and frustrated
on March 1, 2014
Posted by: Condor10
I've been a content user of Turbo for 6 years and have recommended it to family and friends. But this year the program was rife with frustrating glitches.
Simple one: in order for a software update to work, you must exit Turbo, then relaunch. Never had to do that before, and it doesn't inform you of that requirement.
Example 2: The navigation completely skipped past "Charitable Deductions". We had to manually re-enter the navigation and select to choose our own, before it would let us access the donations section.
Example 3: When I finally completed and pushed the button to e-file, it tells me my internet connection isn't working?! I verify that it is. I close Turbo, re-open, and try again. This time it tells me I need to update the software before I send.
Simple one: in order for a software update to work, you must exit Turbo, then relaunch. Never had to do that before, and it doesn't inform you of that requirement.
Example 2: The navigation completely skipped past "Charitable Deductions". We had to manually re-enter the navigation and select to choose our own, before it would let us access the donations section.
Example 3: When I finally completed and pushed the button to e-file, it tells me my internet connection isn't working?! I verify that it is. I close Turbo, re-open, and try again. This time it tells me I need to update the software before I send.
We muscled our way through the return this year, but the "shine" has disappeared from TurbTax's prior year performance.
Written by a customer while visiting turbotax.intuit.com