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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Cleared path to my refund
on March 1, 2014
Posted by: IndioFred
As usual I was very comforable with being led through the data input process. Hints, questions and explanations offered provided a comfort zone for me to ensure all bases were covered.
Downloading data directly from my financial institution greatly simplified that portion of the filing.
Thanks
Downloading data directly from my financial institution greatly simplified that portion of the filing.
Thanks
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Tax Preparation
on March 1, 2014
Posted by: GAK1947
Very satisfied with the product. Have been using for many years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Refund
on March 1, 2014
Posted by: Makattack
I think the most challenging part was filing on a new house purchase. Where to find some of the info to put in the boxes.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 1, 2014
Posted by: kgisa
I have been a turbo tax user since 2006. Last year my pc died and in it was all the turbo tax records. I do have copies in cds but I did not load them unto my new pc. So after downloading the turbo tax for this year's filing...I had to start from scratch...I was probably spoiled from the previous years' filing when it just uploaded automatically. :-(
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
2013 Version Went Downhill
on March 1, 2014
Posted by: Oculos
Data entry and tax calculation similar to previous versions...no complaints. However, it took several attempts to finally send my return by E-filing option, which is one of the prime reasons I purchased TurboTax! I received a message that "transmission failed" and I had to download the most recent update. Several upgrade attempts resulted in "you have the most recent version available". I printed out the return in frustration and was prepared to file by USPS, but made one last attempt and E-filing went through (supposedly). SUMMARY: I was disappointed with the experience compared to previous versions and will reconsider which tax preparation software I will purchase next year. PS: the nickname requirement to post a review is an unecessary pain also!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
best program ever
on March 1, 2014
Posted by: mariposita
i love this program beats any other.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Very Best
on March 1, 2014
Posted by: mark4lin
Again dreaded completing this years taxes. Again Turbo Tax made me wonder why! So complete, comprehensive, and user friendly, I would recomend this softwear to all
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Program--save $$ from hiring tax accountant
on March 1, 2014
Posted by: wilker
The program worked smoothly, knows where to put all information and how to do the math, asks the right questions looking for additional deductions, etc. Everything great until final payment questions.
What I thought was the final step noted amount owed to Feds, amount of state refund, Turbo's filing fee, then "Total Refund." The way they got to that amount was not clear to many besides me, judging from questions posted. As a math teacher would tell them: show your work, and do so before final step in e-filing.
System for handling questions awkward, but would be easier if people had better knowledge of tax system; many questions posted that had nothing to do with Turbo's job--issues with States' or IRS statutes, rules, or systems clutter up the question entries.
I am a retired mother and grandmother.
Written by a customer while visiting turbotax.intuit.com