Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
1
Did NOT do the Expected
on March 1, 2014
Posted by: dafrogger
I believe I had a competitors file from (2012) last year. The only thing that uploaded from last year was my name and ssn and my dependent's names and ssns, nothing else!
I have a second residence in another state, the state programs did not handle this well at all. The first state was free; however, the second state very costly. Also, both states had an expensive e-file charge.
I've used Turbo Tax for years but have found it being less and less helpful each year. A little too simplified. This year I was extremely disappointed in it's handling of tuition and related expenses for the American Opportunity Tax Credit. Turbo Tax asked me for the information off my dependent child's 1098-T, but nothing about other expenses and fees that are allowable under that credit. I had to find the forms and manually flip through the forms and supporting worksheets to enter this information myself. Very disappointing.
Easy to use tax preparation. until you want to print your return. Adobe XI keep popping up and will not let you print the return until you buy the software. I tried saving and printing still it will not let me open unless I buy the software which is expensive. Will lose a lot of customer if this keep happening.
Most of the program flows easily and shows what you have inputted when you go back to the guide thru page. Would like your federal and state taxes already withheld to be shown as such instead of as credits in "Other Taxes". When you go to the "Other Taxes" page it doesn't show unless you review each item. It then shows in the breakdown.
I found Turbo Tax very easy to use. It took me less than an hour to fill everything in and to e-file. I have been using Turbo Tax for more than 10 years without problems. Thanks to those that developed this package.