Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
3
on February 2, 2014
Posted by: rwkernjr
other than its impossible to sign in, it's a breeze filing.
What's not so great: why can't I sign in. won't accept my security question answer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it best
on February 2, 2014
Posted by: Dante92
Would recommend to anyone!!!!!
What's great about it: fast process
What's not so great: new laws
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
High Refund
on February 2, 2014
Posted by: EZDUZITGOOD
Awesome program.
What's great about it: The ease of the deductions and entering of information
What's not so great: There were no cons for me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
BAD
on February 2, 2014
Posted by: UNHAPPY56
IT TOOK ME 4 HRS TO COMPLETE MY TAX THIS YEAR. ERROR REVIEW AID OK, BUT FORM 8891, CANADIAN PENSION HUNG ME UP FOR HOURS ON END
What's not so great: NOT USER FRIENDLY ANY MORE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 2, 2014
Posted by: MissAlex
I really loved using this software. It was step by step descriptive and very helpful.
What's great about it: Very "step by step"
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Didn't work for State e-filing
on February 2, 2014
Posted by: Taxpayer3301
I use TurboTax Deluxe each year for past 4-5 years or so.. I've never had any issues with e-filing the Federal Tax Returns, but always seem to have problems with the process for e-filing the State Tax Returns. I keep using it because it imports over the previous years files to help speed up the whole process and I keep thinking "surely this year they will have State e-filing working." Unfortunately, e-filing State Tax Return is still a glitchy, confusing, and broken mess again this year. But with that said, I can still print and mail in the State Return.
What's great about it: Walks you through filing taxes and getting deductions. Works well enough for Federal Taxes.
What's not so great: The State Taxes filing is quirky, and e-filing service did not work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always Great
on February 2, 2014
Posted by: toomanyothers
I have been using TurboTax for many years. You have always delivered s great product, easy to use,user friendly, and great accuracy.
What's great about it: Ease of use
What's not so great: would like some guidance/national averages for cheritable contributions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
VERY easy!
on February 2, 2014
Posted by: asneary
Found this VERY helpful in doing my family taxes. I am not a financial guru and Turbo Tax made me feel like I was!
What's great about it: the ease of use for anyone to use
What's not so great: n/a
Written by a customer while visiting turbotax.intuit.com