 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Outstanding Refund!!
on February 5, 2014
Posted by: Leeron
I use Turbo Tax every year to do my taxes and always get the maximum refund and NO HASSELS! It is very easy to use and guides you every step of the way. It is an outstanding product!
What's great about it: Very easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So User Friendly
on February 5, 2014
Posted by: flygirlie
For years, I went to an accountant because I didn't "trust" myself with knowing all of this tax stuff. TurboTax makes it so easy and holds your hand the entire way. They break everything down into small steps, and give you the confidence to know that you can do it. They answer any questions if you get stuck and you can always go back if you did it wrong. They make it fool-proof and easy, dare I say "fun" to do your taxes!
What's great about it: Takes you slowly, step by step, through the entire process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 5, 2014
Posted by: natlgeo
I had problems downloading some Fed forms that weren't available when I purchased TurboTax as well as New York State forms. Your Customer Service Rep Helaman was extremely helpful in getting me what I needed.
What's not so great: The phone number had me caught in a loop.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Tax Year
on February 5, 2014
Posted by: sfhjih
Best attribute is automatic forward of prior year information that makes it very easy to complete the current year. It remembers all of the stuff that one might forget to include.
Step by step would be good for new users, but I have simply go in on my own and clicked those items needed updating.
What's great about it: Many
What's not so great: Few
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy quick and expert!
on February 5, 2014
Posted by: DanDiane
We have been using Turbotax for years and very year gets better. We love the interview, it helps assure us that we've covered everything.
What's great about it: love the interview method, makes me feel like i've covered everything!
What's not so great: sometimes hard to go back to a certain spot
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Software
on February 5, 2014
Posted by: Elliefrannie
Very easy to understand and quick, quick, quick. If I have to do taxes, this is the most painless way to do it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Problems This Time!
on February 5, 2014
Posted by: Yensid
As usual, the program was easy to work with. However, in spite of multiple attempts, my federal return could not be e-filed. My state return went through without any problems, but the federal return would not go through. I received a message that new updates were available, but when I tried to get them, I was told that there were NO new updates. After more than twenty attempts at e-filing, I gave up, printed out the return, and mailed it in. Very disappointing.
What's great about it: Very easy to work with
What's not so great: Unable to file federal return electronically
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 5, 2014
Posted by: sdtan4321
i have used for the past 10 years and would not change, no audits, no contact from irs, very impressed.
What's great about it: easy to use, covers all subjects, carries over from last year
What's not so great: doesn;''t spell out all of the deductions it is giving from past year
Written by a customer while visiting turbotax.intuit.com