Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Great way to do and file taxes!
on February 5, 2014
Posted by: kawagner
I have used Turbo Tax for 7 years now (since the tax professional we went to made several errors on our return, did not completely file it, and caused us thousands in fees and expense with the IRS) and it has been a really well conceived, well executed and easy to use tool for doing our taxes without hassle. I highly recommend it to anyone considering giving it a try. I have not been disappointed.
What's great about it: Everything goes step by step - detailed information and yet easy to use.
The deluxe program was just what I needed. I have several sources of income and deductions, but the program stayed with me and didn't question me. It help a lot with the new e-filing system and new passwords. My old computer crashed since last years taxes and although everything was new it was easy to follow. I would have sent my old ones in and had a delay or rejected submission. Way to go Turbo Tax.
In filing my state tax returns for New York, the software would not allow me to enter information as shown on my 1099R. The information is exactly as in previous years, and the pension operations center has indicated that the 1099 R is correct, but TurboTax will not accept it, resulting in a loss of over $300 in refundable taxes. I am not happy.
I have used turbotax for years. I always file early and get my refund quickly thanks to turbotax. I have never felt like I needed a professional to file for me thanks to Turbotax and I have some complicated factors that are no problem at all.
What's great about it: Easy to use, accurate help
What's not so great: Occasionally cant find a form easily