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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Review
on February 5, 2014
Posted by: Rysks
First year I have used this product. After I completed the Education Deductions section, it said I did not qualify. Then when I ren the review, my return jumped from $600 to more than $5000. I don't know whether to trust my return now. I guess I'll have to wait and see if the IRS accepts the return and if I get audited or not.
What's great about it: Easy to use
What's not so great: Not sure yet
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax 2013
on February 5, 2014
Posted by: BogieMom
As a repeat TurboTax user, I feel secure and confident that my returns are processed with up to date valid processing.
What's great about it: User friendly
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing & Outstanding
on February 5, 2014
Posted by: Sah123
Every year I just use TurboTax to file my taxes and without TurboTax I could do nothing. I love it, I highly recommend it to everyone. This is the best program that walks you step by step with the EasyGuide and I feel that I have those experts right here with me every moment when I touch this program. It is fabulous, It is a Wow.
What's great about it: EasyGuide walks you step by step as if you have a personal Tutor, so quick and accurate, this is the best program ever
What's not so great: N/A
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
More detours
on February 5, 2014
Posted by: 2013TurboTax
This yr. was least smooth process of 20+ yrs I've used TurboTax. Popup/"Help" screens detoured my usual quick process and truly frustrated me. Stop selling other services until the returns are filed; then offer services in clearly separate screens.
What's great about it: E-filed Fed for 1st time
What's not so great: Many "helpscreens" confused normally easy process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super Software
on February 5, 2014
Posted by: Rikoshey
I have been using Turbotax for at least 5 years and have found it to be the BEST. Its easy to follow and works you through every possible deduction that is available. I wouldn't use any other program that's on the market.
What's great about it: Easy to work through the guides and gives you an up to date snapshot of refund or tax due
What's not so great: None found
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always good to me!
on February 5, 2014
Posted by: Msdotson1
I would recommend Turbo Tax to anyone who does not have a complicated tax return. I have used it for 4 years. Love the transfer concept, only this year I could not access the website through Desert Schools and had to buy the software.
What's great about it: Like that they cover all new updates
What's not so great: Could not access website - had to buy software
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Refund
on February 5, 2014
Posted by: Hagedorn
Turbo Tax is great. Easy to understand and good directions
What's great about it: Ease
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy
on February 5, 2014
Posted by: DonaMs
Love this software. This is my 5th year using Turbo Tax. One year I was going to use a competitors software to save money. I couldn't get it loaded on my computer. Called their customer service several times. In the end I had a messed up computer and returned the software. I will only use Turbo Tax. I have no problems loading the software or using it. I had a child start college this year and I was walked righ trough the most beneficial credit for me. I am able to go back and double check my work as much as I want to. I have the upmost confidence my tax return is done correctly.
What's great about it: Info easy to enter. ask questions on how things have changed for you.
What's not so great: Didn't have any cons.
Written by a customer while visiting turbotax.intuit.com