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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
1
Confusing instructions
on February 5, 2014
Posted by: jrjenni01
The instructions for state were very confusing as to how to do it without e-filing-
It said "one free state return included. I hope that I will be able to complete my family members state.
VERY CONFUSING!!
It said "one free state return included. I hope that I will be able to complete my family members state.
VERY CONFUSING!!
What's great about it: none over any other program
What's not so great: led me to believe State was e-filed free-
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
This is terrible
on February 5, 2014
Posted by: DMJ2013
Just terrible.
I paid for e-return for Federal and State and the program cannot validate the e-return.
What's great about it: ease of compiling
What's not so great: Second year in a row where I have to mail returns b/c of transmission problems
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Refund not nearly as good as the past few years
on February 5, 2014
Posted by: Ashley31
needs better list of deductions and bigger selection of line of work you do to try to maximize deductions more. Otherwise I trust TurboTax and will use it again.
What's great about it: fast and accurate
What's not so great: needs list of every deduction
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 5, 2014
Posted by: buddy13
was very easy, reminded me of all my deductions I had available
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 5, 2014
Posted by: PaPaPae
Been using Turbo Tax for many years, and has always made filing of our taxes easy to do.
What's great about it: easy step-by-step process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Once Again
on February 5, 2014
Posted by: KenJames
Once again, everything was as smooth as glass...
What's great about it: Easy! Turdo Tax makes you feel confident nothing has been missed or over-looked..
What's not so great: They make you pay for your State Tax filing when it is free to do in my State - IL., online.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fast e-file
on February 5, 2014
Posted by: JohnMac56
fairly fst much improved over last year
What's great about it: transferred info
What's not so great: had to look for home improvement credit
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on February 5, 2014
Posted by: tbur
Con:
The Arizona State Tax Return asked me questions about my retirement income. I didn't know the answer. I used your helps feature and was told to look at my federal tax return in a certain box for the answer. Why couldn't TurboTax software retrieve that automatically?
The Arizona State Tax Return asked me questions about my retirement income. I didn't know the answer. I used your helps feature and was told to look at my federal tax return in a certain box for the answer. Why couldn't TurboTax software retrieve that automatically?
Pro:
I like TurboTax. I have used it for years and plan to continue to do so. I especially like that it reads my last years data and imports it, and imports to my state return information from my federal return. This saves me a lot of time.
I like TurboTax. I have used it for years and plan to continue to do so. I especially like that it reads my last years data and imports it, and imports to my state return information from my federal return. This saves me a lot of time.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com