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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
E-Filing of State return Not allowed After Federal
on February 5, 2014
Posted by: Sashmo
I did my Federal return and E-filed two days prior to doing my State return. Upon trying to E-File my state return it stated it was not allowed AS IT MUST BE DONE AT SAME TIME AS FEDERAL E-FILE.. I did not see any prior notice stating this! Why?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
almost always a winner
on February 5, 2014
Posted by: marla966
this years program was not as user friendly in the military retirement area, such as where to put the info in and when I thought I had it I had to second quess myself because when it transferred over to my state return it transferred as a public pension, so I still am not sure it is right and the answers that some of your people put out there as responses are to non committal. remember, you are working with amateurs here! we need pictures, drawings, and hand holding sometimes to get things done. you all created the program and know what you are talking about, so it is easy for you to just glide through what you are saying. we need step by step instructions. and when you say that you should indicate something on the screen, hello, it doesn't let you do that. it does it for you and you cant change it! so obviously we have entered it wrong or there is a programming error. I checked the federal return, I checked military pension. I just don't know where it went wrong...
What's great about it: usually easy to use
What's not so great: needs work in the military retirement area
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy filing!
on February 5, 2014
Posted by: Taksebk
TurboTax is very easy to use tool. It makes filing taxes super easy and you don't special knowledge. Help buttons are everywhere and accessible with the touch of a button!
The only thing I suggest to improve is to make the field "Donate $3 to presidential campaign more obvious and visible". Since some people want to donate and some don't. However, I remember I didn't fill in that field and it was done automatically. Need to make it more visible to people!
Overall it's a great product!
The only thing I suggest to improve is to make the field "Donate $3 to presidential campaign more obvious and visible". Since some people want to donate and some don't. However, I remember I didn't fill in that field and it was done automatically. Need to make it more visible to people!
Overall it's a great product!
What's great about it: Step-by-step guide, Can go back and forth to review information
What's not so great: n/a
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My return
on February 5, 2014
Posted by: reminnie
This years Turbo Tax was easy to use and covered all my needs.
What's great about it: Easy to use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
ease of using turbo tax
on February 5, 2014
Posted by: 1cowboy20
I used turbo tax last year and liked it, and that's why I used it again this year.
What's great about it: easy to use
What's not so great: have to write a review before you can file your taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and painless
on February 5, 2014
Posted by: slim79
I have used Turbo Tax for several years and it honesty keeps getting easier. This year was no exception. I didn't have quite so many forms to enter this time which helped but it took me just shy of an hour to get through everything. I have a busy schedule and this makes tax season so nice.
What's great about it: Loved the transfer of last year's info which saved time
What's not so great: Nothing caused me any problems or concerns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
FELT LIKE I WAS IN GOOD HANDS!
on February 5, 2014
Posted by: MICHOU
LOVE THAT I WAS GUIDED AND NURTURED THROUGH ALL OBSTACLES. LOVE THE WAY TURBO TAX INFORMED, AND EXPLAINED EVERY LITTLE DETAIL. THEY LEAVE NO STONE UNTURNED!!! VERY MUCH APPRECIATED THEIR EXPERTISE AND COMPLETE ATTENTION TO EVERY DETAIL.
SEE YOU NEXT YEAR!!! THANK YOU
SEE YOU NEXT YEAR!!! THANK YOU
What's great about it: LOVE THAT I WAS GUIDED AND NURTURED THROUGH ALL OBSTACLES. INFORMED ON SOME OF THE MINUTE THINGS WITH TOTAL RESPECT!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice and Easy
on February 5, 2014
Posted by: RushnRider
Went very well. It helps to do it before April 14th!
What's great about it: Nice and Easy
What's not so great: None that I experienced
Written by a customer while visiting turbotax.intuit.com