Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Simplification Personified
on February 5, 2014
Posted by: popkrum
User for 17 years and I have been completely satisified. Various tax issues are made simple. Just answer questions to get an accurate return. Job Well Done!
What's great about it: Comprehensive tax knowledge
What's not so great: Need telephone contact for help assistance
I have been using TurboTax for many years and it always goes very smoothly. I never have to worry about making an incorrect calculation and know that I have an accurate return that will be processed quickly.
Earlier editions of Duluxe would navigate you to Sch. F (farm) form info. (I have used it for over 5 yrs.) Now I am almost being required to purchase more expensive Home and Business. It is possible to find navigation but you have to hunt for it in Deluxe. Why mess up a good product for a few dollars gain? Also, Kept getting Script Error on this page , line 1, char. 1 finally turned off something and it went away. Real pain. needs fixing.
What's great about it: Fairly easy to navigate
What's not so great: Current edition of Deluxe lack Farm Sch. F simple navigation
I am in the middle of our big return and waiting for information. So I decided to do one of my kids. They only needed a refund from State as they did not pay into Fed. It seemed to take a long time to get his done. Have not finished ours yet. I have two more kids to do first.
What's great about it: Asked lots of questions
What's not so great: more complicated then it needed to be fora simple return
TurboTax would be completely flawless if you would not connect the user to a federal website (IRS) in order to compete the preparation for filing. The site went down while I was using it - shades of obamacare!
What's great about it: Ease & Speed of Use
What's not so great: Had to involve the Federal Government - hiccups!