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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Excellent and easy
on February 5, 2014
Posted by: Skyrydr
I have been using TurboTax for over 15 years and have never experienced a problem. It is Quick and easy.
What's great about it: Very easy and complete
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Prep 2013
on February 5, 2014
Posted by: mjelmore
I am a senior and have depended on this product to aid me in the increasingly complicated task of filing income tax returns for at least 10 years. I have recommended this product to friends and family and will continue to do so. The boxes at the bottom of the page for continuing or going back were difficult to identify with these old eyes. That would be the only change I would recommend, just a little contrast for the older generation. Thank you for an excellent product and , God willing, I will be around to use it next year.
What's great about it: Still excellent in assisting tax prep and checking accuracy
What's not so great: The boxes at the bottom of the page need contrast
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy, deductions and all.
on February 5, 2014
Posted by: Simmons283
This is the third time I have used Turbo Tax and it is always very easy. In the past couple of years I have moved twice to different states, sold a house, and changed jobs. Turbo Tax covered all of these with ease. Takes a lot of stress off of the whole tax filing nightmare!
What's great about it: Ease of use
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
excellent refund
on February 5, 2014
Posted by: marytom
Easy enough to follow along on all the entries. tried to print forms for example and got lost away from where I had been. But easy enough to do.
What's great about it: got all taxes paid in returned to us
What's not so great: somehow got lost on several pages
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 TTax Review - Bucholtz
on February 5, 2014
Posted by: ElBucko
Input of Pension seems overlly complicated, Why does it keep asking for data on RMD??? Estimated FIT did not print automaticallly
What's great about it: Generally clear & concise
What's not so great: Some inputs overlly complicated
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Even easier than last year.
on February 5, 2014
Posted by: AJO7
Federal was easy, easy, easy.
The Maine return insisted that I have a landlord and requested his/her first name. As we own our home, this was an error. Hope you fix it, soon.
Also, I had a problem filing the return electronically. However, I came back the next day, and filed the return successfully.
Also, I had a problem filing the return electronically. However, I came back the next day, and filed the return successfully.
What's great about it: The Federal return was great!
What's not so great: The Maine State return had several glitches in it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Concerned
on February 5, 2014
Posted by: LarryJTT14
Tried to load CD program on my iMAC but couldn't. Required chatting with TT support and finally just downloading directly. Thought I was done and ready to file when I first printed return and found out that California wasn't ready - "Do not file - Form not final". Well OK, but you should have told me that first long before that step - and before I paid the state filing fee. OK, came back the next week - reprinted everything - yesterday tried to file it but got additional errors - need to update program - did that - then error validation failed - mail in forms (??). Finally after exiting program and relaunching it appears to have gone through today.
I have been purchasing TT for many years. But next year I will evaluate other alternatives. :(
What's great about it: Usually good program
What's not so great: Many problems
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax beats HRBlock
on February 5, 2014
Posted by: 31415
I tried to do taxes this year this both TurboTax and H&R Block tax software. I started with TurboTax, and was able to go from start to finish in a couple of hours. Then I tried H&R Block. It took 30 minutes just to try to upload my documents, using their smartphone app--which never did work, and locked me out of their system for 20 minutes. Then, it became to bothersome to try to load in information that I gave up. It took almost as long for me to get discouraged using H & R Block software as it did to complete my entire return with TurboTax.
What's great about it: Ease of use; step-by-step method
What's not so great: A little difficult to navigate at times
Written by a customer while visiting turbotax.intuit.com