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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Smooth and Easy
on February 5, 2014
Posted by: ljziniel
Easy to use year after year - transferring previous year info to make it even easier.
What's great about it: Easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on February 5, 2014
Posted by: Sophiesaurus
I was nervous to file by myself but after using TurboTax, I'm confident in filing myself. It was so easy to use and didn't take too much time!
What's great about it: easy to use
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on February 5, 2014
Posted by: hello2014
your product is exemplary..I understand the need for increased costs per annum; but to charge for a state e-filing seems to be a trifle onerous..especially to a loyal repeat consumer such as myself
What's great about it: simple
What's not so great: no free state???
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Money for my Savings
on February 5, 2014
Posted by: 777Jesus
This is the 5th year and it get's better and faster... Thanks,
What's great about it: Easy Steps to follow
What's not so great: WHy do we need to paid for State Efile?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fast & clear
on February 5, 2014
Posted by: Celticcross
I love how quick and easy TurboTax is and the way my info is transferred from year to year. Half the work is done before I even start. Only glitch I ran in to was it would not let me use a BC address (British Columbia) for a charitable deduction. Turns out you usually cannot take deductions to Canadian charities. (TurboTax did not tell me that).
What's great about it: Clear and specific instructions.
What's not so great: Not always clear how to move on to next section.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Finished in one evening
on February 5, 2014
Posted by: FBFree
I thought 2012 was easier to work through because it did not require me to re-enter data in order to correct an error that was not an error in the first place. But I'll continue to use Turbo Tax as I have for the past 25 or 30 years.
What's great about it: Walks you through all the steps
What's not so great: Kept telling me I had an error where there was no error.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I'm Very Comfortable With TurboTax
on February 5, 2014
Posted by: Swopadope
I've been using TurboTax for as long as it has been available, and based on their track record, I expect to continue using it. I'm a married father of four with two in college, and two to go. TurboTax guides me through all sorts of deductions, education-related credits, retirement fund deductions and income sources. I've gotten pretty used to it over the years, so the bulk of the work is me gathering up the required documents. The e-file option also gets the refund (if I'm getting one) back to me pretty quickly. We don't have any unusual situations, so I don't think we challenge TurboTax with getting into the dark corners of the tax code but for our situation it has been great.
What's great about it: Comparison of this year vs last year by section. E-filing. Ability to use interview format or actual form view.
What's not so great: Too many promo communications: email, US mail, email, US mail, etc.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
harder this year
on February 5, 2014
Posted by: looseygoosey13
My recollection about previous years was that I just sailed through the process. This time it consumed the better part of two days. I think I may have been confused by importing income documents and then having to go through numerous steps when the dollar amounts were already on the individual forms.
What's not so great: but i really don't know why.
Written by a customer while visiting turbotax.intuit.com