Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
3
Meh
on February 4, 2014
Posted by: GarettD
The federal return was pretty easy and straightforward. The state returns were a mess, though. I completely filled out one state form, then after going back into it, everything had changed. It's like it didn't register that I was filing married jointly, until after I had already filled out everything. Also, it left empty a lot of obvious fields, like current address, SSN, etc. Had I not noticed that, it probably would have transmitted the forms with those fields left blank. It makes me question whether I'm going to have trouble or not after filing because TurboTax didn't catch a lot of obvious mistakes.
What's great about it: Got a sizable return; Federal was easy
I needed some help this year because I filed too early and forms weren't ready from State yet. I couldn't understand why it wasn't letting me move forward, and I went to Support and got a response explanation immediately. Turbo Tax rocks!
What's great about it: So easy to use, and help is always available, if needed
What's not so great: I honestly can't think of even one!
I have not found many changes in TurboTax since I started using it in 1996. It still is only fairly easy to use. A lot of complexities to your return can make it hard to finish on your own! Im still nervous every year that I'm doing something wrong.
What's great about it: Fairly easy to use as long as you have a fairly simple return
What's not so great: still has some hard to understand questions regarding things like mileage deductions