This is the 4th year I have utilized TurboTax for both my Federal and State preparations. I appreciate the way it walks you through the entries, providing needed help or clarification when needed. If you make an incorrect or odd entry, the software will ask you to verify. I feel that TurboTax provides me with a solid preparation and a fair return.
What's great about it: simple steps walk you through process
What's not so great: had some delays with check-out (password acceptance)
It took about 15 tries before it finally allowed each return to be e-filed individually. Also frustrating that there were no resources to go to for help in resolving the glitch. This is my 4th year with this software and the first problem that I have experienced.
What's great about it: wonderfully easy through most of the process
What's not so great: refused to e-file the federal and state returns, insisting that an upgrade was needed. But the upgrade function said no.