I used to prepare taxes. Now I just do mine and the family. This software is sooo easy to use. And, it gets better every year. Most of the "cons" I would have come up with in past years have been eliminated. This system is so easy to use. If you have never looked at a tax form, Turbo-Tax will walk you right thru to the best refund you deserve. It is much easier to move around the system than I t used to be. I usually get started and have to go back to add items. That used to be a bit of a challenge, but this year I don't think I hit a single snag. Keep up the great work!!!!!!!
What's great about it: So easy to follow. It askes all the questions you need to answer.
I had a lot of unusual expenses this year due to adoption including stock sales, legal expenses, child-care spending accounts... the whole gamut. Turbotax walked me right through it all... very easy!
What's great about it: I had a lot of crazy things this year, but Turbotax walked me right through everything!
I have used Turbo Tax for all but one of the last 6 plus years. I really like it and it's ease of use, except for when and if your file is rejected, it isn't clear how to proceed. (In my case, wasn't sure if I was going past the last spot to re-enter my pin). It needs to say "don't worry, your 'whatever" is coming up like it does on areas before filing. Also, mine has been rejected for the spouses" pin being incorrect for the last 3 years, so, after trying and trying to fix, I have to send it by snail mail. I have rechecked my and my spouses' pin many times before sending it. Very aggravating, I can't e-file.
What's great about it: Everything else
What's not so great: Pin number fails for last 3 years and must mail
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)