 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Great Progam
on February 4, 2014
Posted by: Woodmonger
Used it for years great program
What's great about it: Liked everything soeasy
What's not so great: No complaint
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Really Easy
on February 4, 2014
Posted by: Millers4
This program has made doing my own taxes really easy and affordable. Second year using and will use again next year.
What's great about it: Step by step.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Never Disappointed!
on February 4, 2014
Posted by: WeertsFamilyMN
Pro's says it all. I've used Turbo Tax for over 15 years and have never been disappointed! Great product.
What's great about it: Fast, Easy, No Hassle
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
could not have been better
on February 4, 2014
Posted by: JackPat
Would reccomend this product to anyone who files their own taxes
What's great about it: easy and quick
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Refund
on February 4, 2014
Posted by: Buzzards1956
update after Jan 30 and still would not let me e-file without making changes in state box 15.
What's great about it: ok
What's not so great: when line 15 has no info state tas ID
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tax software
on February 4, 2014
Posted by: BubbaXX
TurboTax make filing easy and I always feel that I have covered the entire tax spectrum. It also worked great when I was operating an LLC.
What's great about it: Easy to use and is very thorough.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
IRA
on February 4, 2014
Posted by: JBFB
We did not get a 1099R for one IRA account because we did not withdraw the RMD. We took far in excess of the RMD from another. Since we did not have a 1099R, the program ignored the situation completely. In years past it at least asked the question and put in for the penalty if there were no offset.
I have used TurboTax for 20 years and this was the worst.
Also my computer has Windows XL with all the updates and I could not load the program.
What's great about it: Great if you have a 1099R form
What's not so great: Terribly inadequate if you did not get a 1099R
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Customer Service
on February 4, 2014
Posted by: Britnej
I HAD PROBLEMS WITH MY ONLINE EFILE. THE SITE WOULD NOT LET ME MAKE CORRECTIONS. I WAS CONNECTED WITH "TEYQUIAN" AND HE HELPED ME SOLVE MY PROBLEMS. HE WALKED ME THROUGH THE PROCESS STEP BY STEP AND WAS VERY POLITE IN DOING SO. THIS WAS PROBABLY THE BEST EXPERIENCE I'VE HAD WITH DEALING WITH A CUSTOMER SERVICE REP BY PHONE!
What's great about it: VERY HELPFUL AND POLITE
What's not so great: SEVERE PROBLEMS WITH THE ONLINE EFILE
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com