Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
TurboTax
on February 4, 2014
Posted by: Watsonc
Each year TurboTax improves the process. I have been processing my taxes for years with TurboTax, but this year was the easiest. Every year they workout the issues. This is the best way to do your taxes.
What's great about it: Very easy to understand each step in the process.
Although I'm retired and no longer employed (receive no W-2s), the software kept asking me for information from my W-2s. I deleted the references to my former employer, so this should have been a signal to the software not to ask me about W-2s. This was a bit annoying. Otherwise, this is a great tool, and I will use it again next year.
What's great about it: Very thorough - it covered all the important bases for me.
What's not so great: I'm retired and am no longer employed.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
The system was easy to use and did all the calculations for me. It did not take very long at all to do my taxes once I had gathered all the information. This was the first time I used Turbo Tax and I will know what form I need the info next time.
What's great about it: Easy to use/performed all calculations
What's not so great: Took to many steps to e-file. Cost to state e-file.
Loading the program is very easy. Using the program is even easier. Having access to the TT Community, lets you know that you aren't alone and your questions will be answered. Each year it gets better and better. Thank you Intuit.
Quentin Stephens Ceres. CA
What's great about it: Turbo Tax Community, user friendly software
What's not so great: still have to pay to e-file the California return
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)