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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Outstanding Product
on February 4, 2014
Posted by: Xenacat1
I have used TurboTax since it first came on the market and I love it. It's a complete program that doesn't overlook anything and makes filing your taxes each year a breeze. I pre-order it every year to make sure I get a copy and they have never let me down. Keep up the good work.
What's great about it: Walks you through every step
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax prompts are great help.
on February 4, 2014
Posted by: Ralphini
In past years, I have been able to get information on how to go to specific parts of return. That ability has now been shifted to an outside help feature that is more work to use than it's worth. I'm surprised that TurboTax would go backwards in user friendliness. Otherwise, TurboTax is a great product and I expect to keep using it.
What's great about it: Built-in reminders and checks are helpful.
What's not so great: On board support no longer available. Have to go to a group chat to ask a question.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Complete and easy too
on February 4, 2014
Posted by: RonC14
I have been using Turbo tax for years and have always found it to be easy to use and so helpful.
What's great about it: Asks all the right questions and gives a lot of help screens
What's not so great: Nothing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Excellent tool
on February 4, 2014
Posted by: WPRJR
I've used Turbo Tax for seven years, and will continue to do so. This year I have a new computer, and while the instructions were clear regarding the import of the prior year tax data file, I couldn't get it to work. At least I'll have a new base to work from in 2014.
What's great about it: Saves time and ensures accuracy.
What's not so great: Trouble importing files
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great to a point
on February 4, 2014
Posted by: Jackotis1
Why can I not print the completed return? I am filing the SC State return by mail, but cannot print it !!!
What's great about it: Easy to fill out
What's not so great: CAN'T PRINT IT
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Software!
on February 4, 2014
Posted by: AlucardKnight
I would highly recommend Turbo Tax to anyone. The software is very easy to use and to e-file. All you have to do is answer all the questions that the software ask you and you will have your tax done and file. I have been using Turbo Tax for the last 13 years to file my taxes and I am completely happy and satisfy with the product. I know that my taxes will always be accurate and done correctly.
What's great about it: Very easy to use and to e-file.
What's not so great: There is nothing that I dislike about this software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Almost cost me $300
on February 4, 2014
Posted by: gregw9
When the program was boxed and sent to the store Intuit had not yet received the current IRS form for state sales tax deduction (TN). When I was filling out the return I was told to give my email address to be informed when the form was available so the return could be completed. Near the end of completing my return I was prompted to check for program updates. I suspected that the update would include the form in question - and it did. But, I was not prompted to go back and edit the deduction section. I went back anyway and got another $300 on my return.
I seem to recall program updates occurring when the program was first opened in the past. That should have happened here.
Also, we could have saved some time by eliminating all the prompts for the state return for Tennessee. We don't have a state income tax. There is a tax on interest and dividends above a certain amount, but we were well below the threshold.
What's great about it: Easier than ever
What's not so great: Almost missed a significant deduction
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was great and easy to use!
on February 4, 2014
Posted by: Trobinson2003
Excellent software made doing my taxes inexpensive, quick, and effortless.
What's great about it: Easy, guided process
Written by a customer while visiting turbotax.intuit.com