I've used Turbo Tax for many, many years and have been very satisfied with it. Doing taxes takes about 2 hours, mainly for gathering up all the paperwork before starting the process. The entering of tax info is easy and additional explanation of entries is just a click away.
Try it - You'll like it.
What's great about it: Step by step method of filling out the return
Have used for years, now that I'm 2nd year widowed, retired and have a small pension and Social Security -- this year should have been very simple, but Turbo Tax took me through areas that were not applicable - told me I needed to do itemized when in fact std. deduction would have been more practical.
What's great about it: Easy to use
What's not so great: Too complicated for simple returns
With TurboTax, you know that you are being taken care of by tax professionals. It is so easy to use, and they take you step by step through every deduction. By far the best tax software that I have ever used.
I have used TurboTax for a lot or years, probably since it came out, but it seems more difficult to use each year. In the past I could always load the information from the previous years, but this year it would not. This made it a lot more time consuming to use.
What's great about it: Still pretty good.
What's not so great: Would not load my last years return from saved pdf file