Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Can't be much easier
on February 4, 2014
Posted by: KLeeT
I've been using Turbo Tax for years. I'll like how it transfers previous information forward from previous returns to save time and eliminate any possible errors. I used to stress a great deal in preparing my taxes, but Turbo Tax has essentially eliminated a lot of that.
What's great about it: Error review and risk calculator
What's not so great: State didn't have full updates by Jan. 31st.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
I have been a faithful user of Turbo Tax for nearly 20 years now. I really like the program. But it frustrates me every year that I am unable to scroll with a mouse or trackball within the program. Seems simple but very annoying to have to use the cursor to move the pages up and down.
As in your note below, a hamster must have produced this years edition. I have been using Turbo-Tax for 10 years and this was the most confusing and frustrating edition that I have encountered. There is no continuity to finalizing the returns. It was a terrible experience to get the final product. I wish to have my automatic renewal cancelled as of today. A refund of my purchase price would be in order.
Installed easily and updated without problem. Retrieving info from last years return is nice. Some questions are still too arcane but the pop-up Help explanations smooth it some. Mine was a simple return but having the program run in "interview" mode makes it even simpler. Turbo Tax takes the pain out of filing a Federal return.
What's great about it: Took the pain out reading the IRS instructions.
What's not so great: Some questions still require thought before answering.
Did not have the latest changes to the Individual Income tax For Retirement Benefits. Had to manually override Standard deductions for pensions from governmental agencies not covered by the Social Security Act.