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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Great software!
on February 3, 2014
Posted by: WileyC
Great product. I have used for many years without any problems what so ever. I would recommend it use to everyone to use. Very easy to work with.
What's great about it: Easy to use and understand and very quick. Have used Turbo Tax for many years!
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Like Fine Wine, TurboTax Getting Better with Age
on February 3, 2014
Posted by: MikeJC1
I have been using TurboTax now well over ten years. One of the features I liked about this year's version was how the help files ("explain this") read well and were concise in explaining the topic. I had a couple of new tax situations this year and found that the search feature in Turbo Tax also accurately directed me to where I needed to go in the application. About the only thing I did not like was the screen did not always show when it was processing my response after I clicked the screen prompts. Combined with the sluggishness in the application responding, I was sometimes thinking i had not pressed the button only to see the screen change 10 sometimes 15 seconds after I had acknowledged the prompt to go to the next screen. Overall, though, Turbo Tax Deluxe delivered and I remain very satisfied!
What's great about it: Easy to follow and understand
What's not so great: This year's version seemed to experience slower performance
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Awesome
on February 3, 2014
Posted by: Sunshine2273
I would definitely use this system again I think I have Deluxe hopefully I don't have to upgrade.,
What's great about it: Easy to access, Got me the highest refund.
What's not so great: I Beieve there were some deduction areas that I wasxs not able to access, also there was no area to put tips
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
state upload diffulties
on February 3, 2014
Posted by: cbdavisrn
Once I was able to get the updates downloaded onto my computer, everything was peachy. For some reason, the Utah state updates wouldn't download, even though I received an email stating they were ready. Once I re-booted my computer like 7 times (each time a bit more of the update went through), the entire update finally uploaded. Can't explain this, but it was frustrating... no problems downloading the federal updates...
What's great about it: fairly easy to do...but my taxes are pretty simple
What's not so great: hard time getting updates downloaded
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Problem with Printing
on February 3, 2014
Posted by: richardtnelson
I had problems trying to print my return. Print preview and actual printing as a Word Document or PDF file was only in ASCII code format and not useable.
Help function seemed inadequate and did not answer or solve my problem. A look at summary at the bottom of help pages suggest that the help information was not helpful to most users.
What's great about it: simple to use
What's not so great: Printing only shows up as an ASCII code document.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 3, 2014
Posted by: rclark48
As always TurboTax performed flawlessly. Don't know what I'd do with out it.
What's great about it: directed me to all the important items
What's not so great: took a little bit to link to last years return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax King
on February 3, 2014
Posted by: gator43
Perfect every year!!!!!!!!!!
What's great about it: Love How Smooth it moves
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Poor record access
on February 3, 2014
Posted by: Charity1984
I have someone else file my return and I was unable to access my last year's return without having to purchase the new version of turbo tax. The person that does my returns purchases this every year. I should have access to these records regardless of if I pay for the program for the current year or not.
Written by a customer while visiting turbotax.intuit.com