As it has been for the last 10 years, TurboTax has been such a great tool. I downloaded the program, and an hour and a half later, my taxes were DONE! SO EASY!
What's great about it: Walks you through the process, so easily. Everything has plain language explanations.
What's not so great: LONG! But, that's because of tax law, rather than TurboTax
The program took all my incomes and deductions and asked me multiple questions to be sure I thought I knew what I was doing. I'm REALLY glad I didn't try this at home alone with just a calculator and a pencil!
What's great about it: Guided me thru all the steps for multiple retirement incomes.
What's not so great: Still couldn't find me a refund (!).
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)