I was really scared and nervous to do my taxes on my own this year but I kept getting referred to Turbo Tax. My boyfriend bought it for me and let me tell you PIECE OF CAKE! Really easy to do. I will definitely use them next year.
What's great about it: I love the One at a time process!
What's not so great: The student part was not as easy to enter.
Used to be an accountant and always filed my own taxes. Have been using TurboTax the last few years and will never go back. When I did my own taxes, I once missed something. I found the error and refiled. The IRS pretty much said thank you and please pay this penalty. I do not worry about that happening anymore using TurboTax.
this software and its creators are the best that could happen to a busy guy like me. My family depends on me to finish the taxes so we can get our money back, and TurboTax comes through every year. Thanks.
What's great about it: quick, easy, good feelings after
What's not so great: none I can think of
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)