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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
2013 Refund
on February 2, 2014
Posted by: lowerhod
Very pleased, will probably use TurboTax next year. Two things I didn't quite like. Each time I went to the next topic I had to scroll further and further to the bottom. After the first few topics this was no big deal, but after several topics this got annoying. The other item was that my wife was away from the house when I was doing the return and when it asked what I wanted to do with my refund (take it or use it towards next year, I decided to go back to that later. I had a tough time getting back to that question for a while. Finally figured it out.
What's great about it: Thorough
What's not so great: After each topic I had to scroll down to the bottom to continue to the next topic.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Self prepared
on February 2, 2014
Posted by: jaxteller
This is the best tax self preparation one can get for the money . Worth every penny and ease of use . Self explanatory data entry and smooth transition from last years taxes incorporated into this years to help calculate .
What's great about it: Quick ease of use .
What's not so great: Room for personal error and risk
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long but worth it...
on February 2, 2014
Posted by: DJFluke
Great product. Love that info from last year is here and that lots of my info could be retrieved online. Would love more of this - like 529 and college tuition.
What's great about it: simplicity; guided steps; choice of walk through or section choices
What's not so great: some questions around home office expenses were a bit confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes made simple
on February 2, 2014
Posted by: CR14
The simple prompts, backed with detailed explanations when needed, make this yearly process easy.
What's great about it: Simple, easy to understand prompts throughout the process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Refund
on February 2, 2014
Posted by: trashdude
Have used for last several years. Thanks Turbo Tax
What's great about it: Easy to follow steps
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Better than last year
on February 2, 2014
Posted by: Mousemom
Overall, this year's Federal product seems better. I didn't have any trouble installing it like 2012's - first time I had issues on installation - although it was a little slow to get started. Seems to have minimized the questions which is good and they seemed sensible to me. It didn't have any annoying pop-ups and that was good, too. I was able to move right along quickly but confident that I wasn't missing anything and that was great! However, the State product still had a problem - it missed a credit. When the return form was viewed and I right-clicked on the line in question, it told me about the credit and defined its use, but it would not calculate it and give it to me - which it should have done. I went to my Sate's tax website and used it's free software - also free e-file - and the State's - Ohio - software gave me the credit. I went back over Turbo Tax's input 4 times and couldn't find where I answered anything wrong or missed anything and eventually had to use an override to put the credit in. If I messed up, TT has made that credit too difficult to find, and if I didn't, TT has made a mistake on its software - and Ohio's joint filing credit can run up to $650. Kind of demoralizing - what if you didn't know about the credit or didn't realize TT wasn't giving it to you? What if it's missing something more involved that I haven't caught?
What's great about it: Fed is faster & more to the point, easier to backtrack to fix/change things.
What's not so great: State still has problems.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Rocked My Refund!!
on February 2, 2014
Posted by: LabMom
This years Turbo Tax Program works alot better than last years. This was much more simplified, and the questions asked were more specific so I didn't have to go into the explanation part to understand the question asked. I have been doing my taxes with Turbo Tax for many years now and I have never been disappointed!
What's great about it: Alot easier than last year
What's not so great: None I can think of
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 income taxes
on February 2, 2014
Posted by: lwachlin
Even though i could have done my taxes by the old fashioned way with pad and paper and possibly calculator, this is easy.
What's great about it: Easy to use
What's not so great: Counting on the accuracy of INUIT. Why bother me aout a Florida state income tax when there is none!
Written by a customer while visiting turbotax.intuit.com