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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Taxes done
on February 2, 2014
Posted by: Monte1945
Easy to use and follow. State taxes are not required in Alaska. Program should allow an opt-out at beginning if no stat filing is required for any of the income. Other than that a very good program. I use Intuit programs for all financials I have to do. Both my individual and at organizations where I am responsible officer. My Lodge and at the Am. Legion.
What's great about it: easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick & Easy!
on February 2, 2014
Posted by: DebraAnn
We LOVE Turbo Tax! We use to pay someone to do our taxes, not I can do them on my own. We have been using Turbo tax the past 3 years and love it... The only problem I have ever had was this year when it could not find my last years returns, I had to reenter all my info which was a pain!
What's great about it: I can do it myself in no time!
What's not so great: Some how lost my last years info
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy work for refund.
on February 2, 2014
Posted by: 4lionz
I enjoy using Turbo Tax. I have used it for at least 10 years now without hesitation or issue. The only problem I ever encountered was with Gvt. and not with the program itself.
What's great about it: Easy to use without loss of information or area of concern.
What's not so great: Really did not have any.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
very disappointed
on February 2, 2014
Posted by: Frustrated2014
I am very disappointed. I have used TurboTax for the last 7 years and have been very happy with it until this year. I could not get it to process the electronic submission of my taxes which has always been my preferred method of submission. It kept saying I needed to download an update and each time I tried it would say there is no update but would not electronically submit because "need to download update" very frustrating!
What's great about it: qiuck and easy to use
What's not so great: would not process electronic refund despite following all directions
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy but frustrating
on February 2, 2014
Posted by: Alex08
See above
What's great about it: Easy
What's not so great: Could not exile and no reason given. this is one of the reasons I use Turbotax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Greater then ever...
on February 2, 2014
Posted by: Tommyd99
So easy to understand and complete.
Only having to enter data once. Data entry is easy with all the automatic formatting throughout the process.
I'm very confident that the guidance is correct and through.
What's great about it: If paying taxes can be called esay...well this is it!
What's not so great: Haven't found one yet...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Gets me a bigger refund!
on February 2, 2014
Posted by: OldNavy709
there are only a few things that don't have an explanation as to what they mean exactly. however it's 98% easier than trying to do it by yourself like I used to.
What's great about it: Easy to use
What's not so great: Some terms need explanations
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Made life easier after retirement
on February 2, 2014
Posted by: Scottie45
Very easy to use but sometimes a bit lacking in explanations.
Medical insurance took some searching.
Medical insurance took some searching.
What's great about it: Listed all possible deducitons....
What's not so great: Sometimes not totally clear
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com