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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Simple Simple Simple
on February 2, 2014
Posted by: Tydawg
Awesome. I don't know what else to say. I've been using TurboTax for almost 15 years and can't dream of a reason to change.
What's great about it: Taxes are simple with TurboTax
What's not so great: Price for software plus a filing fee. Just include it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
taxes 2014
on February 2, 2014
Posted by: tammis
I have used TurboTax for the last 8 years and this is the 1st year i have experienced problems with the running of the software.
There is a glitch in buying the extra state, it just sits there. The only way I got it to go was to shut all other programs on my computer down.
Another issue I had was with the forms for Kansas. One review said I didn't need my personnel info on the form then the next review said I did have to have my info in it. Very confusing and frustrating.
This year did not go as well as past years.
There is a glitch in buying the extra state, it just sits there. The only way I got it to go was to shut all other programs on my computer down.
Another issue I had was with the forms for Kansas. One review said I didn't need my personnel info on the form then the next review said I did have to have my info in it. Very confusing and frustrating.
This year did not go as well as past years.
What's great about it: did it from home
What's not so great: time it takes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
efiling
on February 2, 2014
Posted by: wvan
I am extremely dissatisfied with my turbo tax experience. I want to efile my returns and have been struggling with it for hours. My federal forms are finally available to upload and I did that. I uploaded and installed all updates and still, every time I try to transmit my taxes elecronically - I get an error message that an update is needed. I go to the turbo tax menu, check updates and there is none. I give up and am mailing in the hard copies which will make the completion of my son's student loan forms for college problematic as it is geared for efiling! I am very unhappy and do not plan on purchasing your program again. It is not worth the headaches.
What's not so great: unable to efile
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 2, 2014
Posted by: ra48
I like the fact that it prompts you to enter so much information. At times some of the questions can be confusing, But if you are not afraid to use the resources TurboTax has - then you can learn what you need to know, get the answers and move on. (and know more about your taxes when you are done)
What's great about it: Easy and help available if you need it
What's not so great: You have to be comfortable with doing this yourself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes Tax Filing a Breeze !
on February 2, 2014
Posted by: JohnGz
I recommend giving Turbo Tax a try, especially if you're not fully satisfied with other programs. Every year new improvements have made it just a little bit easier than last year. I don't usually speak up about anything but this one's worth the noise.
What's great about it: Simple and to the point, answers questions quickly and concise, no wasted efforts,gives excellent guidance,user friendly
What's not so great: Tried others, no cons here, 10 years loyalty
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It couldn't get any easier
on February 2, 2014
Posted by: MTOldtymer
I've been using TurboTax for years and every year I say it can't get any better. Every year, I stand corrected. There's not much left for me to do except enter my numbers and send the return in. Wow!
What's great about it: Easy, plain-language entry
What's not so great: Help for state forms limited
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Easiest Thing I've Done All Day
on February 2, 2014
Posted by: luzaddere
Great program. I have tried others, but my experience with TurboTax has always been outstanding.
What's great about it: Ease of use.
What's not so great: Return review was not clear on additional information forms needed.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy!
on February 2, 2014
Posted by: Tina2556
We've always gone to a professional to get our taxes done, but decided to try it ourselves this year. Glad we did. We saved a ton and it was super easy!
What's great about it: Walked us through step by step.
What's not so great: none
Written by a customer while visiting turbotax.intuit.com