 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
smooth as glass
on February 2, 2014
Posted by: jhgm3
My returns are pretty straightforward. With the file and document transfer features, I do very little typing and am done fairly quick.
What's great about it: between last years returns and document transfer, most of the work was done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
done
on February 2, 2014
Posted by: susieq104
I give it a 9 on scale of 1-10
What's great about it: easy to complete
What's not so great: no real issues
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great help
on February 2, 2014
Posted by: HappyTT
Great software. This is probably close to my 10th year in a row of using Turbo Tax and I plan on using it again next year. Easy to use. I had a little trouble at the end of the filing process and called the customer service line. WOW! Such great service is uncommon these days.
Please keep up the great work and I will continue to be a loyal customer.
Pol
What's great about it: Easy to use, pulls tax information from last year
What's not so great: Nothing worth complaining about
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
relax use turbo tax
on February 2, 2014
Posted by: captorleans
After 5 years of using turbo tax, I can truthfully state that it is far and above other forms of tax preparation. All the new tax laws (they change every year) are all ready incorporated in the program, plus a complete search of possible deductions are checked.. Most of these items are not known by the average person. Thank you TURBO TAX for making tax return filing (almost) fun.
What's great about it: most of the work is completed by turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
nice refund!
on February 2, 2014
Posted by: tonybalony
really nice to do it your self and not have to paid tons of money!
What's great about it: easy!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Houston, we have a problem!
on February 2, 2014
Posted by: AmigoJoes
I have been using TT for at least 7 years and NEVER had any problems. This year, unfortunately, there was a glitch when paying for the state filing fee. The TT program didn't move forward, came back to the "How do you want to pay" page. I checked my bank account and the "pending" charge is there already. Now I'm waiting for the "call-back" from the help line. Hope they actually call me back. The wait time was 31 minutes so I opted for the "hold my place in line and have someone call you back" option.
What's great about it: love the questions - they walk you through it!
What's not so great: experienced a "payment issue" when paying my state filing fee
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great program
on February 2, 2014
Posted by: DaveJD
I have used Turbo Tax for the last few years to file my tax return. The program is easy to use and thorough. It is also affordable. I feel secure using it.
What's great about it: Easy to understand and navigate, affordable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and Easy
on February 2, 2014
Posted by: WilliamsburgRM
Great product, easy easy easy to use
What's great about it: Walks you through everything!
What's not so great: Chat rooms not always the best info
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com