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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Fasted yet
on February 2, 2014
Posted by: phoeinix1951
This is the fasted process yet, even caught some things I missed
What's great about it: auto audit feature
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Fast, Right at Home
on February 2, 2014
Posted by: leighcv
I have used TurboTax for as long as I can remember. It is easy and fast. I don't have to haul all of my paper work to a professional's office. I can start and stop if I need too, as well. There is no need to stress.
What's great about it: Easy to follow questions
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
First Intallation TT 2013
on February 2, 2014
Posted by: 123Mario
First installed looked fine and initial entries saved.
When looking for the TT icon, it was gone, checked the folder where the app was installed it was empty and a failure notice came up indicating that a dll file was missing.
Second install worked fine. I think.
Other apps failed to load. Registry problems. Now I have to fix that.
Used TurboTax for 20 years + and never had this problem
When looking for the TT icon, it was gone, checked the folder where the app was installed it was empty and a failure notice came up indicating that a dll file was missing.
Second install worked fine. I think.
Other apps failed to load. Registry problems. Now I have to fix that.
Used TurboTax for 20 years + and never had this problem
What's great about it: Second time install worked fine
What's not so great: First Installed was saved and when looking for the icon it was gone
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Had some trouble but it was resolved
on February 2, 2014
Posted by: Bioteacher14
I have used TT for about 5 years.
Never had a problem.
This year, the E-file function took 2 days before it worked. Kept getting messages that I needed to update, but TT said there were no updates.
Very perplexing!!After trouble shooting with other people in the "Community" who were having the same issue...
The E-file went through.
I guess I will wait to make sure that the IRS receives it before I get too happy.
Still in all, I will use TT again next year.
Never had a problem.
This year, the E-file function took 2 days before it worked. Kept getting messages that I needed to update, but TT said there were no updates.
Very perplexing!!After trouble shooting with other people in the "Community" who were having the same issue...
The E-file went through.
I guess I will wait to make sure that the IRS receives it before I get too happy.
Still in all, I will use TT again next year.
What's great about it: very affective questions
What's not so great: e-file had some kinks
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
All Done!
on February 2, 2014
Posted by: karenlo
When I did have a question I searched the help reference answers for an hour or so and also looked for a phone number to call for help but ended up not finding one even though I know it's there as I had to call last year about something. I may still need to find the number as I still have to help my kids with their returns. Hopefully I'll find it this time.
What's great about it: Turbo Tax is pretty easy and does ALOT of the work for me.
What's not so great: Finding the number to call at Turbo Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use as usual
on February 2, 2014
Posted by: Mark118
Turbo Tax remains very easy-to-use and has even improved the steps to e-file the Federal (free) and mail the State return (free). I really like how you can just navigate on your own in areas of Income or deductions when you know you have no special circumstances. It is best to use the tool prompts if you are unsure of the topics, but after multiple years with the same situations, it is faster to jump to the topics review page. It is great that you can follow either path!
What's great about it: organization of material and ability to jump to certain topics if desired
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software
on February 2, 2014
Posted by: kegs2265
I have used TurboTax for a few years now. It is easy to use and I have never had a problem with my returns. They help on each topic is great also.
What's great about it: Step by Step guidance along with help feature as well as ability to import last years information for comparison
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So simple and consistent
on February 2, 2014
Posted by: Liza363
A consistent product that always covers all applicable deductions! So easy to use, my 5 year old could do it!
What's great about it: Easy, intuitive
What's not so great: none
Written by a customer while visiting turbotax.intuit.com