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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
7 gransons
on February 2, 2014
Posted by: Etie
For the most part Turbo Tax was easy to use. I found the education credits the most confusing. Unfortunately my 2012 files were wiped out by a virus so I could not refer hem.
What's great about it: Easy to Use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy!
on February 2, 2014
Posted by: Drebs
If you like control of your finances, this is the way to go.
What's great about it: Step by step completion
What's not so great: None that I can think of.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and intuitive
on February 2, 2014
Posted by: Momo4life
99% of individuals do not need to hire an overpaid tax professional to take care of their taxes. TurboTax makes the process simple and provides the expertise of an experienced tax pro.
What's great about it: Just follow the steps
What's not so great: Hard to go back during review
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always quick and easy
on February 2, 2014
Posted by: JKonSailboat
I have been using TurboTax for nearly two decades. It has always been great to use and has made doing taxes easier and easier each year. While I still spend about 2-3 hours doing my taxes with TurboTax, I remember when it would take me 15-20 hours to complete my taxes manually and waiting several weeks to obtain information forms or publications from the IRS which were not available locally. Everything I need to do my tax preparation and submission is done easily and conveniently with TurboTax.
What's great about it: Quick, Easy, Consistent from year to year.
What's not so great: None in my experience
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on February 2, 2014
Posted by: brittanycg
The software did not correctly save all of the information and random information had to be reentered multiple times.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2013 Turbo Tax Software Review
on February 2, 2014
Posted by: LoreKay
I have used Turbo Tax software for many years. Each year gets a little easier but I still have difficulty trying to find answers to questions as to whether or not I can take advantage of certain credits, etc. I also had trouble with determining state requirements. I have had to Google answers instead of just using Turbo Tax.
What's great about it: Walk through ability in each section.
What's not so great: Difficulty finding answers to determine if we are eligible for certain credits
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful Experience
on February 2, 2014
Posted by: Fonica
I have used this product for 4 years now and I used a professional team one time. They messed up on my Social Security # and address which resulted in a extreme delay. I will never go and pay some one the ridiculous amount of money they want again when Turbo Tax is so easy to use and I can check and recheck for errors.
What's great about it: it is very easy to use and self expanitory
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 2, 2014
Posted by: jaguar42936
I love turbo tax. I have used it every year for the past 5 years
Written by a customer while visiting turbotax.intuit.com