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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Happy with refund, surprised us !
on February 2, 2014
Posted by: 1939Tony
Great simplified version to work with..We need to clarify the form numbers somewhat in the W-2 and CSA-1099R info areas..or maybe I was the confused one??Took me several tries before we conquered it..but finally with the hit & miss method, we solved the mystery..
Should be much easier next year !!
Should be much easier next year !!
Tony Romeo
What's great about it: Simplified format, liked it.
What's not so great: Found it confusing in the Fed Govt. W-2/CSA-1099R areas
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Max my refund
on February 2, 2014
Posted by: Seka01
I use Turbo Tax for years. Easy to navigate. Fast. Convinient.
What's great about it: Great
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Refund
on February 2, 2014
Posted by: Kathy67
Overall I would use this again and again and recomend it to everyone. I remember what it was like doing it manually not easy!!!! Thanks for making it alot easier to do my taxes.
What's great about it: I liked that it walks you through everything that I wouldn't think of and double checks everything.
What's not so great: I didn't like the donation worksheet I guess it just took me a while to get but it was alot simpler last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still the Best Option
on February 2, 2014
Posted by: elsen
I appreciate how thorough and fairly straight forward the sections are. There were some deductions I wouldn't have known to put in.
Nothing beats Turbo Tax for the price, the ease of use, and the level of confidence I feel that the information is correct.
Nothing beats Turbo Tax for the price, the ease of use, and the level of confidence I feel that the information is correct.
What's great about it: Walked me through each deduction
What's not so great: I put info in the wrong section and was never able to delete it and correct it (in the "other income" section).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fantatstic, as always
on February 2, 2014
Posted by: ajn121
Used Turbo Tax, yet again (forget how many years). I'm always amazed at the detail of questions and information requested, yet ease of entering and completing my return.
What's great about it: very easy and accurate
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to understand
on February 2, 2014
Posted by: Palatkapam
Perhaps, I missed it but a short print out early on giving details of all the things that routine filers should gather would be a help
Also, all the questions at the end seemed to go on for a long time.Culling them down a bit would speed things along. But, for a drudge job of tax filing this was a great route to go.
Also, all the questions at the end seemed to go on for a long time.Culling them down a bit would speed things along. But, for a drudge job of tax filing this was a great route to go.
What's great about it: Questions are easy to understand and workflow makes sense
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Happy!
on February 2, 2014
Posted by: imgoingtodisney
I had questions regarding special circumstances for last year with carry over this year. Called the help line got placed with a CPA who was very friendly and helpful. I have used this product for several years and have always been very pleased.
What's great about it: quick
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Nit Picking
on February 2, 2014
Posted by: badshooting
Really shouldn't have to scroll to the bottom of a given page to move to the next section. Adding a more obvious and or easily found "back" button is L O N G over due.
Now the fees for just deducting the e-file fees are going up. Getting silly, IF you use those fees you might as well go to a place with a physical presence because you sure aren't saving anything.
All and all, I've been a TT user since the early 2000's, honestly the UI is the biggest annoyance. Not sure who's doing the testing *with you know, real people, not developers* but I just don't see how there's anything but backward slips on the UI. As a last snarky comment, I really don't need to see pictures of people in this program. And if someone does, they should go to one of the tax prep stores.
What's great about it: Same reliable and easy step throughts
What's not so great: The User Interface is getting worse every year and so are the fees
Written by a customer while visiting turbotax.intuit.com