Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Quick and Easy!
on February 2, 2014
Posted by: wizofozROCH
I've been using Turbo Tax for the past eleven years. I can do my taxes in less than a half hour and have them on the way electronically. I like the fact that I am updated on the status of my refund as it is processed. There have been times when I've gotten my refund in as quick as a week!
What's great about it: Quick intuitive UI that allows me to skip sections that don't apply to your situation.
Turbo Tax is a great tax return software program. We have been using it for YEARS! It is easy to use, thorough, helpful, and allows you to complete at your own pace. It is great how everything from the federal return transfers right into the state return. Couldn't be happier!
What's great about it: User Friendly, Helpful Assistance, Thorough
2013 Intuit Turbo Tax software was extremely easy to follow and do. If you use it in the past like I do, all your prior tax return data is automatically entered. Very useful and time saving. Even the smallest errors are found. Very accurate.
What's great about it: Extremely Easy to do and follow
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Health Coverage Tax Credit, not enough or cleat information if I could take this credit.
Retired and Disable deduction, my wife is under 65 but is completely disable and receiving SSA disability payments but your software would not let me take this.
Taxes on a new vehicle, could find no way to take the sale tax off.
I have used TurboTax for several years now and this year is the worst I have experienced.
What's not so great: information and instructions were not clear
Very frustrating having the E-filing not submit because of a "a validity error". The FAQ said there was nothing I could do after I checked for upgrades and it still failed to submit. While Turbo Tax completed the "mail in forms" and instructions for me, it was frustrating not to get my larger than normal refund in a timely manner. I also have to figure out how to get a refund of my credit charge for electronically submitting my California forms.
What's great about it: Great leading me through the key questions and doing the calculations
What's not so great: I had to send in an unusual for a charitable contribution of a car and my E-filing would not transmit.
Due to the change of my marital status in August 2013, I was a bit concerned about my tax filing as single for the first time, but this software helped me a lot. I could file tax quickly and quite easily. Thanks.