Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Same great results for years
on February 2, 2014
Posted by: jpwest61
I have done my taxes with Turbo Tax since the late 1990's. Each year, I am more and more pleased with the results. Turbo Tax makes my taxes easy to complete. It helps me cover everything, and the process is fast. I particularly appreciate the year-to-year comparisons.
I enjoyed my experience with Turbo Tax has always been quick and easy. The only con (and it is a small one) is I saved last year's taxes 2012 and it would not transfer over into this year's software. I must of done something wrong last year even though I saved my taxes via pdf using Turbo Tax.
What's great about it: I like the ease of filling out my taxes
What's not so great: Last year's pdf would not transfer into this year's
Great step by step interview. Answers all my questions. Get help when needed. Been using since filing 1994 taxes. Wouldn't use any other tax prep program.
I have used TurboTax since 2005 with the exception of my 2012 filing and it gives the most bang for my buck. I have complete confidence in its accuracy and the audit likelihood feature helps to confirm that I have properly applied my deductions. Intuit auditing support can be purchased at a price that still makes it significantly less costly than having a CPA back up their work.
What's great about it: Automation of the entire process.
Really after using others in the past always come back to Turbo Tax, and have no plans to even try any others. TT just too easy to use compared to others. Not a big deal but this is a opportunity I think TT can take to improve overall usability - Would like previous years entries (detail) not just in summary as a reference when working on current entries, provides a reference rather than go back to pull up old documents to see detail.
What's great about it: Pulling data from previous years returns
What's not so great: Like to see previous years entries as I fill in current info