 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Super simple
on February 2, 2014
Posted by: jupton02
My wife and I have used TurboTax for our taxes for the past decade and have thoroughly appreciated it's relatively simple interface and question/answer format. It has improved in the way that HSA info is input over a few years ago, which is great. I had some difficulty in finding where to put my health insurance premiums paid as it wasn't in the search query box, but eventually I found it. I also like that it transfers my info from year to year so I don't waste time w/ that kind of data entry and eliminate mistakes. I also like the refund calculator that has a running total of my refund. It's rewarding to see it move as I go through the forms.
What's great about it: transfers last years info, easy to answer questions, refund calculator
What's not so great: health insurance premium input
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Can't Enter Gambling Losses
on February 2, 2014
Posted by: BobKing
I found a bug in your product when I tried to enter the date for some gambling winnings and losses but was prevented from doing so. I am now at risk for submitting an inaccurate return so you could hear more about this.
What's great about it: Otherwise, very simple to use.
What's not so great: Prevented normal completion of my 2013 1040 tax return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always Easy To Use
on February 2, 2014
Posted by: eye2eye50
I have used Turbo Tax for many years and is very appreciative of all the online information and help given.
What's great about it: No subject missed.
What's not so great: No Cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
no so great
on February 2, 2014
Posted by: bigal3361
I use turbo tax for the last three years .
this year e file didnt work and the mail is slow.
this year e file didnt work and the mail is slow.
What's great about it: easy to use
What's not so great: efile didnt work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love It!
on February 2, 2014
Posted by: Arkanbarb
Quick and easy. I know I've got the best possible refund from the comfort and convenience of my own home. Previous years' info downloads and saves tons of time. I've used TurboTax for 6 years and wouldn't do my taxes any other way.
What's great about it: I love that it downloads my information from previous years!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax survey
on February 2, 2014
Posted by: ChgoRetiree
Great software and I'm impressed with how user-friendly and reasonably priced it is.
What's great about it: Easy to follow guides, covered everything
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes Made Easy
on February 2, 2014
Posted by: Mid32
Overall I have been using Turbo tax for 6 years, and by all means it is easy to use and in the long run saves you money! If you can read and follow the step by step instructions you should have no problems doing your own taxes from the comfort of your home or business. I can say up front I will be using Turbo tax for years to come.
What's great about it: Step by Step process to cover your tax requirements
What's not so great: More clarity of line items for quick reference would be nice in some areas.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple & Easy
on February 2, 2014
Posted by: kpsag5
I have used this program for many years. A few years ago I was talked into trying a tax professional and ended up paying 3 times what I normally pay for Turbo Tax and it took her 2 weeks to get everything ready for me to pick up. It usually takes me 1-2 hours to complete Turbo Tax and I don't have to leave my home! Thank you so much for making a product that makes my life easier, because it is self explanatory, no waiting for an accurate return, and at a very affordable price.
What's great about it: Step by Step instructions that are easy too follow
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com