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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Good Value
on February 1, 2014
Posted by: PVMan
It would be nice to allow Turbo Tax to accept scanned copies of W2s and 1099s from a printer/scanner such as my HP6525.
What's great about it: Asked all the right questions prior to accepting the data input.
What's not so great: Having to manually re-enter all the data on the W2 and 1099 forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy, Walked me through every step!
on February 1, 2014
Posted by: StrokdF250
I enjoyed doing this years taxes, Turbo Tax using last years info helped out greatly. Also it made it easy to do resident and non resident on the same tax form for state taxes. This is a newer feature that is much appreciated and time saving.
What's great about it: Transferred last years info, Easy for Military situations.
What's not so great: None
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fastest Return EVER!
on February 1, 2014
Posted by: Nellie57
This is my third year of using the Turbo Tax software. It was so easy to do, once I organized my paperwork it only took a short time to finish....
What's great about it: So Easy even I could do it!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
What a Refund!!
on February 1, 2014
Posted by: Sincerely99
I could not be happier right now! I am done filing my taxes and I am calm. It was so easy with Turbo Tax. They walk you right through it and if you have questions or don't understand there is always someone to help you out. I knew my refund would be better this year because I bought a house but WOW it was awesome! I also purchased the audit protection so now I don't have to worry about that either.
What's great about it: I like how they guide you right through the whole process and have explanations right on the page you are preparing.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easier than i thought
on February 1, 2014
Posted by: mig7653
I will use this again barring any unexpected issues.
What's great about it: Pretty much answered my questions
What's not so great: not knowing payment until checking out. Terminology like "secondary institution"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not always intuitive!
on February 1, 2014
Posted by: FRSTR8D
Two big compalints that cost me MUCH wasted time -
1. I refinanced my home this year and was therefore eligible to deduct unclaimed points from previous loan. However, when I completed the mortgage interest section for that loan, it indicated only 1/30 of the points amount. It was only after I changed the 'interest paid' amount that I discovered that the unclaimed points had, in fact, been deducted - CONTRARY to the "Congratulations, you get to deduct $102" message.
2. On the education deduction section, the 2013 return carried over my school information from last year's return. I clicked 'continue' rather than 'edit' because the information shown was CORRECT. However, it WOULD NOT allow me to enter my education expense because it said I was not eligible. I had to dig deep into the help resources to find I was not the only one that encountered this scenario. Contrary to other places in the software, one MUST click 'edit' to enter details.
VERY frustrating!
1. I refinanced my home this year and was therefore eligible to deduct unclaimed points from previous loan. However, when I completed the mortgage interest section for that loan, it indicated only 1/30 of the points amount. It was only after I changed the 'interest paid' amount that I discovered that the unclaimed points had, in fact, been deducted - CONTRARY to the "Congratulations, you get to deduct $102" message.
2. On the education deduction section, the 2013 return carried over my school information from last year's return. I clicked 'continue' rather than 'edit' because the information shown was CORRECT. However, it WOULD NOT allow me to enter my education expense because it said I was not eligible. I had to dig deep into the help resources to find I was not the only one that encountered this scenario. Contrary to other places in the software, one MUST click 'edit' to enter details.
VERY frustrating!
What's great about it: comprehensive
What's not so great: hard to get back to prior areas
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
UNHAPPY
on February 1, 2014
Posted by: book053011
Ive done 2 returns so far and the software has charged me for both state returns. this edition is to provide 5 free fed efiles and 1 state !!!!
What's great about it: SOFTWARE IS EASY
What's not so great: Did not honor the One free state return efile
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Years of trouble-free filing
on February 1, 2014
Posted by: 3warren
Keep up the good work.
What's great about it: Easy interface
What's not so great: non so far as long as I get my check
Written by a customer while visiting turbotax.intuit.com