I have used Turbo Tax for over 20 years and have always had confidence in using it for our tax returns. I like following the guidelines and being able to review what I reported last year. It reminds me to include all information that I need. I like that the return is checked and reminds me of anything that I may need to review. Completely satisfied with Turbo Tax.
It appears you have set the system so a person has to pay extra to file the State return, even though they paid for the State return when they bought your product. I have used TurboTax in the past but this is the last time I will purchase it.
I've used Turbo Tax for three years, and I'm thrilled with having the ability to file my own taxes without being dependent upon a Tax Accountant. I've saved close to $500.00 over these last three years by not paying to have my taxes filed by a "tax expert."
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
I have been using TurboTax for over 18 years. During that time I have had many dramatic changes in my life that effected my tax status. TurboTax has kept track of all of the little carryover situations that I might have missed and I don't need to keep reentering that data. Each year the process seems to get easier!
This year I decided to do a final run through and check everything and TurboTax found me another $122 refund for new windows that I had forgotten about. Hooray TurboTax!