turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4 out of 5
4
Good Product
on February 1, 2014
Posted by: BG46
I have used Turbo Tax for the pst 4 years and this year it didn't move my data over. It's a good thing that I filed 1040A.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
There and Back Again!
on February 1, 2014
Posted by: Degage81
Even though I got stuck a couple of times because I didn't understand the question, Turbo Tax was there to provide the answers and guide me to where I needed to be. Using this product is always painless and I don't dread the process any more. Gotta love the refunds, so I keep coming back every year for more!!!!!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on February 1, 2014
Posted by: Jack24721
Trying to print final copies to mail but get the overlay that says" DO NOT FILE - FORM NOT FINAL" without any explanation. I want to print the finished copies but it doesn't allow me to print without this overlay of "DO NOT FILE" . how do I do this? I get the same information also when wanting to print out the 1040-ES forms, and it isn't easy to print the four all at once without going back to the menu to print payment vouchers 2,3,and 4. Last year I was able to do this and print any forms very simply.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easiest return yet
on February 1, 2014
Posted by: StephMitch
Keeping me aware of what the items I was working on helped me understand the process and boosted my confidence. The flow of the process has never been better. But once again, as every year, I reached the filing point without being directed to the Car and Truck Worksheet for my business. I had to go back and ferret out the form myself to get that information into my return and receive the substantial deduction it provided. This could be a problem on my part, rather than TurboTax, and I am just missing something. But if so, it must be too easily missed, as I do it every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Good experience
on February 1, 2014
Posted by: brisket
Well this year was a lot smoother than last year. I was hesitant at first to use this program again. I just figured last year was an anomaly. This program is so simple to use and the calculation checks are great. Good product and keep up the good work. For a person who doesn't have a lot to file this program is more cost effective than using a tax preparer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Thank you for making it easy!
on February 1, 2014
Posted by: Krissy04
I have always used Turbo Tax, it keeps getting better and better every year!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
A few gliches
on February 1, 2014
Posted by: Gina2001
Did not like how it asked me if I was ready to use my free state and I said yes but it still charged me. Twice , last year and this year it did the same thing. you also can't change things on your state once you've done the corrections..This year I am sending in State return because it didn't give me my free e-file as promised. I am bummed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Very Smooth once again
on February 1, 2014
Posted by: NoTaxGuru
Everything went as I expected. My only concerns are that 1) The software will not let you install under a profile without Admin rights. 2)Error message because Anti virus software appeared to not be updated, but had all of its updates and was working as expected. I had to uninstall Avast and then put back in to make Turbo Tax 2013 work. 3) and the one that leaves me a little concerned, is that I processed the returns, got all the way to filing, and the software tells me I had a wrong amount in a certain box. This should come up in the error checking, not just before transmitting. It also changed my amounts, and I had printed copies as a safety net.
Written by a customer while visiting turbotax.intuit.com
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