Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
easy, quick, great
on January 31, 2014
Posted by: akpisceschick
I've been using Turbo Tax for years. It's the easiest one out there. Quickest too. Especially if you did your taxes using Turbo Tax the prior year it pulls a lot of your info in from your prior tax return.
Good software and I have used it for years. One area that always gets me and I have to manually override it...Claiming Head of Household for parents of divorced children. Here the details..
We both share equal time with child. The divorce decree states we switch back and forth from year to year as to whom can claim my son. Since it is equal time, the IRS says the "custodial parent" is the one with the highest AGI, even though the other parent claims them as a dependent. What that means is that since I have the higher AGI, I am considered custodial parent even though she claims him as a dependent for 2013; however, that allow me to still claim head of household even though I don't have him as a dependent. TurboTax software does not allow for this as it constantly sends me in an endless loop of asking me to enter a qualified child. I have confirmed this for the last few years with the IRS #via phone# and it is also published in IRS Publication 501. I would like to see this fixed for next year's software package.
Overall, its the easiest turbo tax experience ever! I've been using turbo tax for nearly 10 years, this year was easiest ever! I would recommend it not only to friends and family, but to people I don't even know (or do know and just don't like!) and to top it all off, I got the best refund in my history of tax filing!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
I have used turbo tax for over 10 years. Always trusted the calculations. Like the feature to ask questions, but get connected to Internet Explorer, which is the slowest internet connection around. Turbo Tax for some reason was very slow this year, not to my liking. Thought it was my computer, but after having it checked out, realized it was the program. Every other program works fine. Prefer to use Mozilla Firefox to IE. I will continue to use Turbo Tax and recommend to others.
Was left many times scratching my head trying to figure out what was meant. Even after using your info, still many times I didn't understand directions.
I've been using Intuit products since the late 1980's when they were just excel templates. I wouldn't use any other product because Intuit's tax programs are simply the best! I used to work for H&R Block and I still did my own taxes every year using Intuits tax program....chuckling.