Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
turbo tax help with cd problem
on January 31, 2014
Posted by: ger407
Had full support from turbo tax to install on my computer. They were professional in assisting me the problem on installing it. Thanks to them, (randy), I filed with no problems.
Had some questions about errors on forms after filling and trying to submit tax forms - all answered with the utmost concern of proper information and courteous service. Very impressed.
Overall, the Turbo Tax experience is great, year after year. The steps are easy to follow, and the extra help explains things thoroughly. The only complaint is that the 1040 page 1 gets cut off at the bottom and I have to write in line 37 by hand. Charitable Contributions Summary page cuts off the bottom #'s 3 and 4. Form 1040-V Payment Voucher form cuts off the bottom ID numbers. Oklahoma Form 511 gets the bottom #18 question cut off, and I have to fill in the amount by hand. Now this may have something to do with my printer, but I think your software should alert me if I have to make any adjustments to printing parameters.
I have use turbo tax for years and this years software has to many bugs in it . when I installed and transferred last years data over it did a very poor job because had to delete and redo data because some of the information was correct but turbo tax kept saying it was not on top of that when I did the updates it mess up mortgage loan data and kept telling me id did not uncheck a box that did not exist so I had to delete and start over.
Very pleased with Turbo Tax. I've been e-filing for years with Turbo Tax however, this is my first time doing it on my own. pretty much dummy proof. Thank You