Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
LAYMAN LEGACY
on January 30, 2014
Posted by: VANvan
Fast, concise, and for the most part easy. Some areas leave one wondering if the issue is addressed, in the end all appears to be included, addressed, and in the interest of the preparer. One must have some faith and see the whole process through before questioning them selves. Corrections, additions, and deletions can be made right up to the time it it emailed to the IRS. Sharing the program with family or preparing returns for them will cut the cost of the program even more.
This is our third year using Turbo Tax to file our return and the process could not be any better. When we started we had the usual jitters and concerns that we may not be able to get all of our deductions. However, the way Turbo Tax walks you through the process we have been completely satisfied and confident we received every cent we were due each year. The filing process is also quick and easy with the opportunity to protect your filing and to receive your return both Federal and State in record time. My recommendation to you is get it! use it! and get it done!
The on-line help has never been useful to me. It seems to go into limbo. The audit function is interesting, because it always tells me I'm not at risk. Yet in 2012 I had a full audit of my 2009 taxes. I sailed thru on my own within 30 days and no issues. The IRS agent handing my case told me because I had all records in detailed order and promptly responded it was a very easy case. Base on my CON comment, I would like to see the reference in help expanded in plain language ease. Remains a great product!