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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Turbo Tax is the Best
on January 28, 2014
Posted by: FreddaD
Love the accuracy, and the audit support.....
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Still overpriced
on January 28, 2014
Posted by: Whatchaknow
You would think that once you have received your investment in product development that the prices could come down to a more reasonable level. While there are changes that must be made to keep up with the latest IRS code revisions, there couldn't be that many so your development costs for subsequent annual revisions should be able to be reduced -- especially for "loyal" buyers such as myself and countless millions of others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick & Easy
on January 28, 2014
Posted by: TEXASKatie1234
Very user friendly and easy to navigate. It made filing my taxes a quick process and prompted me to find all of the documents I needed. Love that I could get started & finish later. Wonderful that it remembers all of last year's info, so I don't have to dig in my files to find it. I will be sure to add Turbo Tax to my shopping list every year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good for the Price
on January 28, 2014
Posted by: SmugglerVT
I've used TurboTax for many years and am quite pleased.
This year however it seemed to have a glitch or two. Some numbers that I put in at the beginning on W-2 did not stay when the software updated at the end of the preparation. Fortunately the error check at the end caught the missing data and I was able to re-input the information.
This year however it seemed to have a glitch or two. Some numbers that I put in at the beginning on W-2 did not stay when the software updated at the end of the preparation. Fortunately the error check at the end caught the missing data and I was able to re-input the information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 28, 2014
Posted by: Rosieday
Very happy with our refund; another great job by TurboTax!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
simple and straight forward
on January 28, 2014
Posted by: oregon1
It is very simple to get on and just answer simple questions and when in doubt you can go back and check ever line. The ease of use is impeccable. I feel comfortable using this software and recommending this to anyone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great software
on January 28, 2014
Posted by: ba3123
very simple and easy, with step by step questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Refund
on January 28, 2014
Posted by: kp1968
I called and asked for an expert to help me with my taxes and got the opposite she was in a hurry and didn't help me very disappointed in the experts department. But I got great service from Customer service a guy name Paul from New York was excellent he stayed with me the entire time I was just about to give up on turbo tax and go somewhere else but Paul made up for the other person that was rude thanks Paul for a wonderful experience hope to meet you one day if every In North Carolina. Great Job!
Written by a customer while visiting turbotax.intuit.com